Neighborhood Sales Manager

About the role

A day in the life of a Neighborhood Sales Manager is filled with dynamic tasks and responsibilities. You will be responsible for designing and implementing sales strategies to achieve and surpass sales objectives, working diligently to cultivate and maintain strong relationships with prospective homebuyers. Guiding clients through the entire sales journey, you follow the sales and homebuyer experience processes, collaborating with the Neighborhood Construction Manager and New Home Consultants as a team.

Staying current on market trends and competitors is essential, so you regularly conduct market research to remain informed. You will ensure all point-of-sale and marketing materials are accurate, up-to-date, and compelling while keeping precise records of all sales activities, including leads, follow-ups, and closed deals in the customer relationship management (CRM) software. Delivering outstanding customer service is a top priority, as you promptly address any concerns or issues that arise. Lastly, you will promote and advocate for First Heritage Mortgage as the lender of choice, making sure every customer receives the exceptional home-buying experience they deserve.

Responsibilities

• Design and implement sales strategies to achieve and surpass sales objectives
• Cultivate and maintain strong relationships with prospective homebuyers
• Guide clients through the entire sales journey using established sales and homebuyer experience processes
• Collaborate with the Neighborhood Construction Manager and New Home Consultants
• Conduct market research to stay current on market trends and competitors
• Ensure all point-of-sale and marketing materials are accurate, up-to-date, and compelling
• Maintain precise records of all sales activities (leads, follow-ups, closed deals) in CRM software
• Deliver outstanding customer service by promptly addressing concerns or issues
• Promote and advocate for First Heritage Mortgage as the preferred lender

Requirements

• At least three years of proven experience in new home sales for a production builder
• Available to work weekends
• Excited to collaborate in a team environment
• Exudes active listening, confidence, and respect when communicating with others
• Minimum capture rate of 80%
• Strong negotiation and problem-solving abilities
• Ability to maintain complete data tracking

Technical Tools

• Salesforce DXC
• Homebuilder One (HB1)
• Microsoft Office Suite

Benefits

• Competitively priced, high-quality healthcare options through Aetna, MetLife, and EyeMed
• Employer-paid Short Term and Long Term Disability, basic life, and AD&D insurance (including employee-paid life, Legal Resources, and Aflac supplemental options)
• 401(K) with up to $5K employer match
• Health Savings Account (HSA)
• 3 weeks of paid parental leave
• Flexible Spending Account (FSA) for dependent care
• 12 weeks of paid maternity leave through Short-Term Disability Plan
• Well-rounded wellness benefits, including free and low-cost mental health resources and support services through Employee Assistance Program
• Tuition and certification reimbursement
• 15 days of vacation (increases with tenure)
• 6 days of paid sick leave
• No-cost identity theft and travel mishap coverage
• Discounts on buying a Stanley Martin home and with partners in mortgage, title services, and Verizon cell phone service
• Early access to paycheck through Dayforce Wallet
• Support for local charities through the Giving Back Program (up to $250 match, 8 hours leave, and more)