Neighborhood Manager I

Duties & Responsibilities

• Conducting apartment home tours to potential prospects
• Answering phone calls and emails
• Maintaining knowledge of neighborhood specials, pricing, and notifying related parties of any needed adjustments
• Scheduling resident appointments to discuss renewal rates and leasing options
• Walking through units prior to resident move-in date
• Completing move-in paperwork
• Completing all lease applications and notifying prospective residents
• Ensuring grounds are well kept and addressing any concerns with maintenance
• Adhering to company standards for paperwork, resident files, budgets, and controlled expenses
• Traveling between Redwood neighborhoods may be required
• Overseeing on-site staff, assisting in hiring, disciplinary actions, and approving bi-weekly timecards
• Being accessible for calls or emergencies outside regular hours as needed
• All other related duties, as assigned

Required Qualifications

• A high school diploma or equivalent
• One year of management experience
• A valid driver’s license
• General computer efficiency

Preferred Qualifications

• Prior sales or leasing experience
• Exceptional customer service skills
• Ability to operate smartphone, tablet, and computers

Physical Requirements

• Lift up to 20 pounds
• The ability to sit, stand, bend, and walk

Position Overview

The Neighborhood Manager is primarily responsible for showing apartment homes, conducting local marketing efforts, and assisting residents and prospects daily. Additional responsibilities include preparing lease agreements and coordinating resident events. The Neighborhood Manager works alongside the Regional Manager and oversees the maintenance team to provide the best resident experience.

About the Role

The Neighborhood Manager is a key position within Redwood Living, Inc., a multi-state employer dedicated to building neighborhoods and careers that thrive. This role requires a strong focus on customer service, effective communication, and the ability to manage a team. The ideal candidate will have a passion for property management and a desire to contribute to a dynamic, forward-thinking organization.

Benefits & Perks

Discover the amazing benefits and perks that Redwood Apartment Neighborhoods offers! Visit our website today to learn more and see why Redwood is a great place to work: Redwood Apartment Neighborhoods | Employee Benefits & Perks

Company Information

Redwood Living, Inc. is an equal opportunity employer. Redwood strictly prohibits and does not tolerate illegal discrimination, and Redwood provides equal employment opportunities to employees and applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.