NDT Quality Supervisor

Essential Duties & Responsibilities

• Supervise the execution of Swagelok’s Quality System, ensuring a team of inspectors and technicians follow all procedures with adequate skill and maximum efficiency across all boundary teams, shifts, and site(s).
• Develop personal and team skillsets to foster a lead-by-example group of inspection subject matter experts that continually raise the standard of Swagelok’s world class quality culture.
• Drive site-wide accountability to behavioral Quality Absolutes such that all associates consistently follow routings, knowledgably execute quality plans, and always maintain accurate data.
• Oversee the collection, interpretation, and application of quality control datasets toward substantiating and prioritizing improvement initiatives.
• Lead change at the associate and peer level to influence the adoption of continuous improvement initiatives such as new technology introduction and method enhancements.
• Partner with cross-functional teams to respond to customer claims and corrective actions promptly.
• Facilitate material review board (MRB) meetings by coaching operations supervisors through metric interpretation and improvement activities.
• Report on quality key performance indicators (KPI) and promote data-guided performance recovery plans, as needed.
• Promote rigorous use of standard tools for solving problems and continuously improving defect prevention and detection practices: DPS, CA, SPC, DOE, Gage R&R, etc.
• Communicate appropriately crafted summaries of past performance wins/losses and future improvement activities with all levels of Corporate and Operational leadership.
• Champion and work to ensure continuous quality system audit readiness

Requirements

• Required: 2+ years of experience with demonstrated leadership ability in a manufacturing environment.
• MSOffice (Excel, Word, Powerpoint, etc.), systems (SAP, CMMS, etc.) desirable.
• Technical understanding of product and processes relative to the area of responsibility is a plus.
• Interpretation and writing of technical documents Excellent communication skills with all levels in the organization including sales and service centers.
• High school diploma is required. Awareness of ISO9001 requirements, statistical control methods, problem solving techniques, and data analysis tools

Critical Competencies

• Social Savvy - Social Awareness, Organizational Awareness
• Manage Relationships – Influence, Teamwork and Collaboration, Inspiration, Conflict Resolution