NCH System Director of Pharmacy (Full Time)

Lead North Country Healthcare (NCH) Pharmacy Services across acute care, infusion services, ambulatory care, and retail settings. Establish and implement the vision for NCH Pharmacy services to maintain and enhance excellence in delivering pharmacy services, requiring strong business and operational acumen to manage and expand services.

About North Country Healthcare (NCH)

North Country Healthcare is a non-profit affiliation of four medical facilities—Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center—located in the White Mountains Region of New Hampshire. NCH includes numerous physicians and medical providers at multiple locations, delivering integrated patient care through three community hospitals, specialty clinics, and home health and hospice services.

Responsibilities

• Provide leadership and direction in developing, recommending, and implementing programs, policies, procedures, and standards.
• Collaborate with senior leadership to strategically develop pharmacy service lines and manage new development opportunities.
• Oversee operations and compliance of the system's 340B program to maximize cost-effectiveness.
• Ensure pharmacy services are delivered with safety, quality, cost-effectiveness, and customer service excellence.
• Support the design and implementation of quality and medication safety initiatives to provide timely and efficient care.
• Strategically manage Pharmacy Operations aligned with the system's strategic goals.
• Lead discussions on operational efficiency, expense management optimization, and service expansion.
• Assess industry trends and developments, identify risks and opportunities, and develop strategic plans.
• Integrate pharmacy services, standards, and quality improvement practices throughout the NCH system.
• Promote collaboration with organization leaders to advance high-quality pharmacy services.
• Mentor and develop pharmacy leaders to achieve high performance and meet key process indicators.
• Ensure effective communication within NCH pharmacies and promote positive employee relations.
• Act as subject matter expert on various committees, representing pharmacy services in planning and decision-making.
• Establish strong collaborative relationships with business and clinical leaders throughout the system and state.
• Engage stakeholders to integrate pharmacy services within seamless care delivery across the continuum.
• Perform additional duties as assigned.
• Adhere to facility Values, Service Excellence, and Standards of Excellence.

Requirements

• Bachelor’s Degree or Doctor of Pharmacy (required).
• Master’s degree in Business Administration (preferred).
• New Hampshire Pharmacist License; other state licensing as required.
• North American Pharmacist Licensure Examination (NAPLEX) successfully passed.
• Multistate Pharmacy Jurisprudence Exam (MPJE) successfully passed.
• Up to date on clinical training for next licensure renewal.
• Current member of the New Hampshire Board of Pharmacy (NHBP).
• Association-accredited course in Basic Life Support (BLS) (for clinical staff), or Heartsaver CPR AED (for nonclinical staff), and renewal on a regular basis, with up to a three-month grace period after the expiration date.
• 10 years of pharmacist experience (required).
• 5 years of progressive leadership or management experience (required).
• 10 years in progressive pharmacy management within an integrated healthcare system (preferred).
• Success in managing pharmacy services in integrated healthcare systems.
• Experience in clinical, operational, business, and regulatory functions.
• Experience in healthcare improvement and operations.

Skills

• Advanced financial acumen.
• Ability to balance clinical, regulatory, and financial goals.
• Strong verbal, written, and interpersonal communication.
• Exemplary leadership and mentoring abilities.
• Strategic thinking and planning.
• Strong ability to build cross-functional relationships and collaborate at all organizational levels.

Schedule

All new hires are required to attend a mandatory three-day orientation at Weeks Medical Center in Lancaster, NH. If Weeks Medical Center is not your designated home base, you will be eligible for travel reimbursement in accordance with our standard travel policy.