Navigator - Orthopedic and Cardiac Services

About the role

The Navigator for Orthopedic and Cardiac Services guides patients through their healthcare journey, focusing on education, care coordination, and advocacy.

Responsibilities

• Provide tailored patient and family education.
• Coordinate multidisciplinary care plans.
• Ensure timely scheduling of procedures.
• Monitor quality metrics to improve patient outcomes.
• Oversee staff training and ensure regulatory compliance.
• Manage financial aspects of care coordination.
• Lead quality improvement initiatives.
• Participate in committees and ensure safety protocols.
• Maintain patient rights and confidentiality.
• Support community outreach programs.

Requirements

• Bachelor’s degree in healthcare administration, nursing, or a related field (master’s preferred).
• 3–5 years of supervisory experience in acute care.
• Experience in orthopedic or cardiac care.
• Active California RN license.
• Certifications: BLS, ACLS, and fire safety.

Skills

• Strong communication and leadership abilities.
• Knowledge of healthcare regulations and compliance.
• Proficiency with Electronic Health Record (EHR) systems.