Navigator II

About the role

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models.

The Navigator II’s primary role is to enhance the likelihood of success, identify and reduce barriers for clients and connect them with needed services and resources. The Navigator II will work with individuals who have been determined as in need of additional support and engagement and will be responsible for conducting outreach, engagement, case management, and ongoing wrap around supportive services. The Navigator II will also map out the most appropriate next steps for the individual who may need assistance in accessing various services to achieve ongoing success. The Navigator II is part of a multi-disciplinary team made up of internal and external stakeholders. The Navigator II will document and track required patient interactions according to the Arizona Administrative Code (AAC), Arizona Department of Health Services/Department of Behavioral Health Services (ADHS/DBHS) Provider Manual, Commission on Accreditation of Rehabilitation Facilities (CARF), Community Bridges Policies and Procedures, and specific for the program.

Requirements

• High school diploma or GED required
• Associate degree (or higher) in a field related to Behavioral Health preferred but not required
• Minimum of 12 months of recovery from substance use and/or mental health disorders required
• 1–3 years of full-time healthcare-related work experience where prior experience would provide adequate exposure to both behavioral and medical crisis situations preferred but not required
• 1–3 years of substance abuse/mental health recovery-oriented service preferred but not required
• Minimum of ninety (90) days experience in a Navigator or Peer Support Specialist role required
• Current Arizona driver’s license (valid and in good standing)
• Must be able to provide a 39-month MVR
• Arizona Fingerprint Clearance card (program specific)

Benefits

• Generous PTO accrual (5 weeks)
• Medical, dental, vision, disability, life, and supplemental plans
• Hospital indemnity/critical illness
• Pet insurance
• Dependent care savings and health care savings accounts
• 401(k) with employer match—100% vested upon enrollment
• Wellness programs
• Tuition reimbursement and scholarship programs
• Incentives