Navigate Outreach Specialist

Position Summary

The Department of Undergraduate Studies at Florida Atlantic University is seeking a Navigate Outreach Specialist in Boca Raton, FL. This Specialist position is responsible for providing general advising services.

Summary of Responsibilities

• Facilitate student outreach, communication plans, and marketing.
• Create Success Network communication plans for students and staff.
• Provides academic advising to all first and second-year students, including transfer students at FAU with under 45 earned credit hours and all undeclared students regardless of hours earned.
• May serve as a liaison to an assigned college or student support unit on campus, and assist with revising and updating curriculum information and other media publications.
• Clear undergraduate registration holds; respond to email inquiries and phone messages, present at new student orientations, assist with campus events, such as the Admissions Office open house and campus days, and other activities supporting the mission of UAS.
• Perform retention efforts, virtual student outreach, and job-related tasks for some extended evening hours on a rotating basis to support FTIC, second-year students, and UAS.
• Work and support undecided students, students with academic difficulty, and students transitioning into their major or choice, and regularly interact with students, parents, university personnel, and the general public.
• Provide additional advising web resources.
• Perform other job-related tasks as assigned.

FAU Benefits And Perks

In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers:

• Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.
• State retirement options including tax-deferred annuities and Roth 403(b) plans.
• State employees Public Service Loan Forgiveness (PSLF) program.
• Sick Leave Pool Program.
• Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion).
• Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment.
• For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).
• For details on FAU's amazing offers visit us at https://www.fau.edu/hr/benefits/index.php.

Minimum Qualifications

• Master's degree from an accredited institution in an appropriate area of specialization and one year of appropriate experience required.
• One year of experience in academic advising, student success, counseling, orientation, retention, or other student services functions within a higher education setting preferred.
• Relevant graduate internships may be considered toward the required experience.
• Demonstrated proficiency in Microsoft Office applications, including Word, Outlook, Excel, and Access, with the ability to effectively utilize technology to support student outreach, communication, record management, and advising functions.
• Strong written, verbal, and interpersonal communication skills, with the ability to communicate professionally and effectively with students, families, faculty, staff, and other stakeholders.
• Working knowledge of the Appreciative Advising framework and its application to student engagement, academic success, retention, and developmental advising practices is strongly preferred.

Salary

$55,000 annually. Exempt Administrative, Managerial, Professional (AMP)

College or Department

Undergraduate Studies: University Advising Services

Location

Boca Raton

Work Days and Hours

Monday - Friday, 8 a.m. - 5 p.m. Some nights, weekends, and virtual hours as needed. This is an on-campus position and not eligible for remote work.

Application Deadline

2026-07-29