National Warehouse Manager
About the role
The National Warehouse Manager performs a variety of duties in support of warehouse network expansion, including process design, warehouse management system configurations, safety programs, customer transition oversight, equipment and facility need negotiations, and pricing and contract facilitation.
This position focuses on internal warehouse operations and processes that assist branches in expanding our footprint, solidifying customer relationships, and establishing and enforcing warehouse metrics. This role works directly with our executives, branch managers, sales, warehouse managers, internal and external process teams, and potential/existing customers to build and maintain relationships with all parties.
Responsibilities
- Develop and manage a team of warehouse support positions that focus on system and business development processes and/or tools.
- Develop and deploy warehouses throughout the network by coordinating and establishing resources needed to support new warehouse operations.
- Develop and refine processes, procedures and KPI's to increase efficiencies, reduce processing cost, and increase margins throughout the network. This includes processes focused on, but Not Limited To Receiving/Picking, Labor structure, Shipping, Quality Control, Safety, Facility Maintenance, Customer SOPs, when necessary, Internal compliance.
- Be responsible for growing revenue by further developing Green's warehouse infrastructure and negotiating pricing relevant to warehousing and facilities.
- Maintain and manage OSHA standards and compliance program for all existing and new facilities nationwide.
- Create a safety and security program in collaboration with our branches, HR, and training departments.
- Plan, direct, and execute warehouse activities in conjunction with our branch warehouse operations throughout the Green network.
- Implement new warehouse processes and procedures, including rollout of any new system technologies.
- Establish and solidify close business relationships with customer key contacts in conjunction with business development managers/branch managers/executives.
- Review and drive warehouse P&L standardization, while providing financial advice based on current business trends.
- Standardize and implement warehouse management system integrations, billing processes, and documentation/label structure.
- Oversee implementation of warehouse customer transitions in conjunction with all necessary parties, including the customer.
- Periodically visit warehouses for further business and market development, continued ongoing operations support, and to ensure corporate policy and procedure compliance.
- Communicate and update executive board on all warehouse projects and opportunities.
Requirements
- 5-10 years of experience in warehouse operations.
- Well experienced with Container Freight Station.
- Across the board understanding of the Shipping Industry.
- Understanding of financial and accounting principles.
- Experience fostering a safety first culture.
- Experience in Warehouse Management Systems.
- Excellent verbal and written communication skills.
- Inventory knowledge.
- Aptitude, creativity, and a preference for working in small, collaborative teams.
- Passion for problem solving and providing excellent customer service.
Qualifications
- Knowledge of bonded warehouse procedures.
- Experience in developing and refining processes, procedures, and KPI's to increase efficiencies, reduce processing cost, and increase margins.
- Ability to foster a safety-first culture.
- Strong organizational and project management skills.
- Ability to work independently and as part of a team.
- Ability to communicate effectively with all levels of the organization and with external stakeholders.
Skills
- Warehouse Management Systems.
- Financial and Accounting Principles.
- Container Freight Station.
- Problem Solving.
- Customer Service.
Benefits
Employee High Deductible Health Plan (HDHP) currently paid for 100% by Green. $1,800 contributed to employee HSA Account, if on HDHP. Employee Dental provided by Green. Option to purchase disability insurance. Paid life insurance and option to buy-up. 401(K) and company match. Parental Leave Program. Monthly recognition points to give/receive, which can be converted to gift cards. Tuition Reimbursement Program. Weekly fruit baskets in office locations. A tree planted for every new employee to Trees.org. Wellbeing Program. Training and Development.
Pay
TBD
Schedule
TBD