National Sales Manager

About the role

We're looking for a National Sales Manager who shares our passion for creating exceptional experiences for our guests and can connect organizations and groups with everything our destination has to offer. The National Sales Manager is responsible for successfully booking business within assigned segments, establishing and maintaining excellent working relationships with current and prospective clients, and assisting in maintaining the AAA Four Diamond Standards. You will strive to provide exceptional service to both internal and external guests at all times, exemplify the Sunriver Resort Culture, and promote Sunriver Resort as both the Destination and Employer of Choice.

Responsibilities

• Books profitable business for the resort
• Solicits potential sales leads and prospects for new business opportunities
• Contacts clients to sell special amenities and/or extras to enhance their stay
• Establishes strong rapport with clientele; maintains strong communication prior to resort stay
• Maintains strong client base within assigned market segment
• Actively participates in industry-related organizations
• Consistently works to book repeat business
• Maintains close contact with clients to determine needs and expectations
• Communicates effectively with resort staff to ensure smooth delivery of all services
• Coordinates and conducts site tours for booked and potential guests
• Assists in producing sales contracts
• Achieves designated sales goals
• Actively participates in community/civic activities to maintain awareness and create booking opportunities
• Participates in geographically appropriate trade shows
• Executes sales plan to exceed goals
• Maintains strong awareness of hospitality trends
• Reviews guests’ feedback through Revinate to ensure continual guest satisfaction

Qualifications

• Four-year degree preferred
• At least three to five years of sales experience preferred
• At least one year of hospitality experience preferred
• At least one year of customer service experience preferred