National Sales Manager

About the role

The National Sales Manager is responsible for generating conference business from a national market, maximizing sales, developing potential markets, and providing sound administration of assigned responsibilities through sensible delegation and personal attention to detail.

Responsibilities

• Make personal visits, when necessary, to target areas and call on companies and associations located in a specific market or area.
• Book meetings, conferences, and social guests from assigned areas.
• Dedicate the majority of time to direct telephone sales.
• Rework and maintain old account files and solicit new accounts.
• Respond to all correspondence from assigned areas and trace dates for reworking and follow‑up.
• Set up site inspections and follow through.
• Attend trade shows pertinent to assigned areas and attend meetings, seminars, and functions through membership in associations.
• Perform general office duties and assist other personnel, as required.
• Maintain constant contact with corporate and association meeting planners, and maintain membership and contacts in hotel‑industry associations.
• Maintain a working relationship with departments interacting with convention groups.
• Develop new accounts by being inquisitive of accounts we have for “spin off.”
• Stay abreast of industry trends and make recommendations of changes which would affect operations.
• Maintain accurate forecast and recap information.
• Set up and conduct site inspections for the entire property.

Other duties

• Fully comply with hotel and departmental rules, regulations, and policies for safe, secure, effective, and environmentally friendly operation (e.g., lost‑and‑found procedures, emergency procedures, recycling efforts).
• Attend and participate in all hotel and/or departmental meetings, training sessions, and other informational meetings.
• Maintain regular attendance in conformance with hotel standards.
• Comply with hotel grooming standards for both uniformed and non‑uniformed associates.
• Adhere to hotel service and behavioral standards toward guests, vendors, and fellow colleagues, including proper phone etiquette, courteous and respectful behavior, and maintaining a friendly and positive attitude.
• Perform all other duties as directed by management that are consistent with the policies and procedures of the hotel.