National Program Manager – Rehab Turn and Maintenance

The National Program Manager, RTM is responsible for managing Rehab, Turn and Maintenance related program(s) that support the company’s property management operations. Program management includes development, execution, optimization, and analysis of a program’s operations designed to support a large portfolio of single-family rental properties.

What You’ll Do

• Ensure overall program success by driving alignment, identifying opportunities for continuous optimization, and delivering clear, data-driven reporting on program performance, milestones, and risks.
• Contribute to the development of program processes and procedures by leveraging subject matter expertise to ensure alignment with operational goals and best practices.
• Train and support field teams in the effective execution of operational programs, proactively escalating issues to ensure compliance and drive program adoption.
• Work with third-party vendors/partners to maximize impact of operational programs.
• Analyze relevant data and business processes to maximize operational efficiency and optimize expenses.
• Review and approve invoices to ensure accurate GL coding, costs, margin percentages, and credit allocations, resolving invoice disputes and errors as they arise.
• Interface with management and accounting teams on national invoicing procedures and analysis.
• Track and analyze expense trends to identify cost saving opportunities.
• Utilize various task flow management tools, reporting and dashboards to achieve company and departmental goals.
• Perform other related duties or special projects as assigned.

Potential Travel

• To local market and vendor offices.

Who We’re Looking For

• High School diploma or GED
• 3+ years of relevant experience in residential construction, facility management, program management and/or property management
• Experience reviewing and analyzing large data files, primarily in Microsoft Excel
• Experience in reviewing and approving vendor invoices and processing vendor invoices for payment
• Analytical and results oriented
• Ability to work independently and exercise sound judgment
• Ability to work well with others
• Ability to work in fast-paced, self-directed entrepreneurial environment
• Exceptional verbal and written communication skills
• Highly proficient in Microsoft Office tools including Excel, and Outlook
• Excellent time management skills
• Possess Honesty, Integrity and Work Ethic

Why Invitation Homes

• We Stand For Flexibility, Opportunity, And a Home That People Can Make Their Own.
• Flexibility, Opportunity, And a Home That People Can Make Their Own.
• Competitive pay and an annual bonus program for all associates
• Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays
• 401(k) with company matching contributions
• Awesome work environment with casual dress
• Team events and gatherings
• Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation.

Salary Range

• The salary range for this position is: $53,175.00 - $92,170.00, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws.

Compensation And Benefits

• Annual bonus program
• Health, dental, vision, and life insurance
• Long-term and short-term disability insurance
• Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays
• 401(k) with company matching contributions
• Awesome work environment with casual dress
• Team events and gatherings (Pre- and Post-Covid)