National Leaves Clinical Specialist - Northeast

About the role

As a National Leaves Clinical specialist, you will work directly with a JR/MPS team to support robotic and manual joint replacement procedures. You will be required to work within RepSuite for scan and schedule management in multiple territories across the country for employee leave of absence and when otherwise needed by the business. The NLCS will directly report to the Senior Manager, LEAP but indirectly work alongside local Mako Manager, JR Sales Manager, and GM. When not deployed the NLCS will assist and train with local JR team and execute all necessary clinical functions with that team. Field assignments can be as short as two weeks and as long as three months or more. Due to the nature of this role and travel requirements associated with this role, we will accept candidates from the 48 continental United States. Depending on customer requirements, employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.

Responsibilities

• Clinical Expertise in robotic applications: Develop and maintain expert-level knowledge of Mako robotic systems, their functionalities, and clinical applications; develop and maintain expert-level knowledge of manual joint replacement instrumentation and implants; serve as a clinical resource to healthcare professionals, offering insights, training, and support; deliver comprehensive customer experience tailored to surgeons, nurses, and other clinical staff during deployment; ensure that healthcare teams are proficient in MAKO technology, understand clinical benefits and have access to program resources; be a point of contact for clinical inquiries, troubleshooting, and technical support related to Mako and manual instrumentation and implants.
• Relationship Building: Build and maintain strong relationships with healthcare providers and hospital staff, internal team members and potential new customers; understand customer needs and concerns and serve as their advocate within Stryker.
• Compliance and Quality Assurance: Ensure that all clinical practices related to