National Client Success Specialist

About the role

A National Client Success Specialist position at WESH 2, the NBC affiliate in Orlando, Florida. This role supports the sales team by processing advertising contracts, coordinating campaign launches, and creating sales materials. It offers an entry point into a career with Hearst Television, a leading television station group.

Responsibilities

• Enter and maintain all national or local orders, including electronic transfer and upkeep of MediaLine/WOCentral orders to WideOrbit.
• Help develop sales proposals, advertising packages, and client presentations.
• Create supportive marketing materials for the sales department.
• Communicate with internal teams (sales, production, finance) and external clients regarding campaign performance and delivery.
• Prepare proposals based on account executive direction.
• Facilitate progress on multiple sales projects simultaneously.
• Work cooperatively with managers, co-workers, and clients to deliver high-level service.

Requirements

• Computer and software experience, with proficiency in Microsoft Excel (ability to maintain complex spreadsheets).
• Ability to handle the stresses and pressures of time-sensitive projects in advertising sales.
• Eagerness to learn new systems promptly and thoroughly.
• Strong verbal and written communication skills.
• Highly focused and organized.
• Previous commercial television experience preferred.
• Pride in work, responsiveness to instruction, and ability to thrive in a fast-paced environment.
• Related military experience will be considered.

Benefits

• Medical, dental, and vision coverage.
• 401(k) matching.
• Emotional wellness support.
• Paid time off.
• Paid parental leave.
• LGBTQ+ health services.
• Additional benefits to meet individual and family needs.

About Us

Hearst Television (HTV) owns and/or operates 35 television and two radio stations across 27 media markets in 39 states, reaching nearly 25 million U.S. television households. HTV is recognized for distinguished journalism, industry innovation, and community service.