National Channel Operations Manager

About the role

This position is a highly analytical and detail-oriented Pricing, Contracts & Operations Manager that supports and optimizes commercial operations for the Fuji dealer channel.

Responsibilities

• Develop, implement, and maintain dealer pricing programs, discount structures, rebate initiatives, and promotional pricing strategies for the Fuji dealer channel
• Partner with sales leadership and dealer development teams to support competitive pricing and profitability goals
• Analyze dealer performance, margin trends, competitive positioning, and pricing effectiveness
• Maintain pricing tools, databases, and reporting systems to ensure accurate dealer pricing and program administration
• Manage the full lifecycle of dealer agreements, pricing contracts, rebates, and operational documentation
• Coordinate with legal, finance, and sales teams to support contract drafting, review, approvals, renewals, and amendments
• Maintain centralized records of dealer contracts, compliance documentation, and pricing agreements
• Monitor contract obligations, pricing commitments, rebate terms, and renewal schedules
• Support dealer onboarding and operational setup processes related to contracts and pricing programs
• Identify contractual or operational risks and recommend mitigation strategies
• Lead operational initiatives that improve dealer support processes, workflow efficiency, reporting accuracy, and cross-functional coordination
• Develop and maintain standard operating procedures (SOPs) for dealer pricing, contract administration, and operational workflows
• Partner with internal teams to streamline dealer order management, approvals, claims processing, and communication processes
• Support ERP, CRM, and dealer management system enhancements and integrations
• Develop operational dashboards and KPI reporting related to dealer program performance, pricing utilization, and contract compliance
• Drive continuous improvement initiatives focused on scalability, dealer experience, and operational excellence
• Serve as a key liaison between dealer sales teams, finance, legal, operations, customer service, and executive leadership
• Provide guidance to dealers and internal stakeholders regarding pricing policies, contract requirements, and operational procedures
• Aid in forecasting, budgeting, and strategic planning initiatives for the Fuji dealer channel
• Assist with audits, compliance reviews, and dealer program evaluations
• Set performance goals, provide constructive feedback, and conduct performance evaluations to ensure team members meet expectations
• Champion an environment that reflects Fujifilm's values

Qualifications

• Bachelor’s degree in Business, Finance, Operations, Supply Chain, or related field
• 5+ years of experience in pricing, contracts administration, channel operations, dealer support, or commercial operations
• Strong analytical and financial modeling skills
• Experience managing pricing programs, dealer agreements, rebates, and operational processes
• Previous experience managing and leading a team
• Pricing strategy and analysis experience
• Demonstrated contract lifecycle management
• Operational process improvement
• Financial and commercial acumen
• Excellent cross-functional teamwork skills (product management, support, sales, service, and management)
• Attention to detail
• Outstanding organizational skills
• Strategic problem-solving talents
• Reporting and data analysis abilities
• Experience with ERP, CRM, and dealer management systems such as SAP, Oracle, NetSuite, Salesforce, or similar platforms
• Excellent stakeholder management skills
• Ability to manage multiple priorities in a fast-paced environment

Preferred Experience

• Experience in manufacturing, imaging, technology, industrial equipment, or distribution industries
• Familiarity with dealer incentive programs, co-op structures, and channel pricing models
• Experience with Lean, Six Sigma, or process improvement methodologies
• Knowledge of commercial compliance and operational best practices