National Accounts Director

HeartFlow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the HeartFlow FFRCT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. HeartFlow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap™ Analysis), assess coronary blood flow (FFRCT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare.

HeartFlow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 500,000 patients worldwide.

About the role

This position will direct sales efforts to drive adoption of the HeartFlow One Platform in a high-value subset of HeartFlow customers, including 5-10 strategic accounts as well as several IDN or Regional/National accounts. Responsibilities include achieving and exceeding forecasted revenue, onboarding, upgrading, and new product and unit targets, building a pipeline of expansion sites within assigned accounts, working with Implementation to ensure onboarding of new sites, conducting stakeholder analyses, and driving the sales strategy tailored to each account. The role will also gather and communicate stakeholder "voice of customer" feedback from accounts and serve as a critical advisor to HeartFlow’s cross-functional teams, including commercial operations, marketing, market development, and finance.

The Director of Strategic Accounts will coordinate closely with the SVP of Strategic Accounts and sales leaders to build, optimize, and execute account growth plans, activities, and initiatives. The role will expand and protect the HeartFlow One Platform in strategic accounts and thwart competitive advances by coordinating with regional leadership and local sales representatives. Travel up to 75% is required.

Responsibilities

• Ensure communication and alignment across functional teams to establish and execute plans for assigned accounts, including:
  • Quarterly Program Reviews
  • Identifying Resource Gaps / Timeline Risks
  • Product Adoption and User Feedback
  • Functional Alignment
  • Go-live activities of new products and driving utilization of HeartFlow One products
• Consider implications of customer/market research findings and VoC input to refine the business model and provide input for product roadmap requirements.
• Identify functional intersections or co-dependencies necessary to achieve goals.
• Collaborate with the Commercial organization and HeartFlow leadership to develop detailed plans for account penetration.
• Gather deep "voice of customer" input to guide product development and market strategy while developing productive customer relationships and integrating the local field team.
• Deliver revenue, onboarding/upgrade/new product, and unit targets for assigned accounts.
• Develop volume/revenue forecasts for assigned accounts.
• Develop productive relationships with customers while integrating the local field team (RVPs, RBMs, TSMs, TAMs, Implementation, Managers, Clinical Field Specialists, Solutions Engineering).
• Advocate and coordinate valuable project opportunities advancing appropriate usage of the HeartFlow One Platform.

Requirements

• Bachelor’s Degree (MBA preferred).
• A minimum of 10 years’ experience in diagnostic or therapeutic healthcare business, in roles involving Product Development, Product Management, Market Access, Upstream Marketing, Customer Support, and/or Business Development.

Skills

• Knowledge/experience developing and implementing go-to-market plans for new diagnostic or therapeutic areas in the US.
• Deep understanding of hospital economics, radiology, and cardiovascular disease, and relationships with practitioners in these specialties.
• Knowledge/experience in physician education regarding new technologies.
• Knowledge/experience with gathering and communicating stakeholder input for customer satisfaction purposes.
• Knowledge/experience with sales force education and effectively coordinating across multiple functions within an organization.
• Familiarity with US reimbursement processes and pathways.
• High-quality written and oral communication.
• Excellent leadership; ability to work in a fast-paced adaptive environment; self-starter and strong team player.

Pay

The base salary is $200,000 plus variable/commission. The total target compensation for this role is $350,000, with no cap on variable pay.

Benefits

HeartFlow offers a robust benefits package.