National Account Sales Specialist - Hazelwood, MO

Responsibilities

• Servicing the volume of dedicated business through National Accounts agreements in an effective and efficient manner while balancing customer expectations that assure our readiness to service them.
• These duties include but not limited to:
• Survey Cost per mile studies
• Scrap Tire Analysis and Problem Resolution
• Soliciting unsold National Accounts
• Establishing processes and systems that fully address customer requirements
• Assuring service is performed on time and as specified by the customer
• Representing the company professionally through team image and service readiness at all times
• Picking up and delivering customer product
• Conducting Fleet surveys
• Maintaining delivery schedules that meet customer needs
• Managing National Accounts invoice processes
• Ensuring delivery receipts are completed error free to ensure location's financial returns
• Exercising proper maintenance of assigned Service Vehicle including appearance as on-board service equipment
• Complying with DOT regulations including driver's license for class of truck operated
• Following all driving rules
• Complying with OSHA regulations and safety requirements
• Wearing proper PPE, using cages, and following all other safety policies and procedures

Requirements

• A High School Diploma or GED preferred
• An Associate's Degree or higher desired
• Prior experience in commercial tire service/repair work with customer interaction
• Demonstrated ability to work with little supervision
• Complete understanding of the use and application of all available information systems
• A thorough understanding of the National Account Process Manual and the competitive nature of the commercial tire industry
• Demonstrated safe working history and preventative behavioral focus
• Able to view complex/conflicting data and identify problems and propose solutions or alternatives
• Able to work within a high degree of accuracy under pressure
• Asset management systems and controls
• Able to focus on objectives and goals rather than obstacles and barriers
• Able to work on multiple projects at the same time
• Able to communicate business information through verbal/written communication
• Contribute to team environment
• Flexible, able to work extended hours including weekends; limited travel required