National Account Manager, Payor Relations

About the role

National Account Manager, Payor Relations – Sports Medicine at Smith+Nephroth. We're seeking a strategic and relationship-focused National Account Manager, Payor Relations to drive market access and reimbursement success for our Sports Medicine portfolio.

Responsibilities

• Develop and maintain strategic relationships with national and regional payer organizations.
• Execute payer engagement strategies that support coverage expansion, reimbursement optimization, and patient access.
• Serve as the primary account lead for assigned payer accounts, coordinating communications and issue resolution.
• Conduct regular business reviews and identify opportunities to strengthen coverage policies and reduce reimbursement challenges.
• Collaborate with reimbursement, market access, marketing, medical affairs, and product management teams to address customer needs and advance business objectives.
• Present clinical evidence, health economic analyses, and real-world outcomes data to payer decision-makers.
• Provide market intelligence and customer insights to support value proposition development, evidence generation priorities, and strategic planning.
• Maintain accurate account plans, engagement records, and opportunity tracking.
• Communicate account performance, emerging risks, and access opportunities to leadership.

Requirements

• Bachelor's degree required.
• 5+ years of experience in payer relations, market access, managed care, reimbursement, national accounts, or a related healthcare field.
• Strong understanding of U.S. reimbursement systems, including coding, coverage, payment methodologies, utilization management, and medical policy development.
• Experience presenting clinical and economic value propositions to payer audiences.
• Demonstrated success engaging with national and regional health plans.
• Advanced degree (MBA, MPH, MHA, or related field).
• Experience within medical devices, orthopaedics, sports medicine, or related healthcare sectors.
• Established relationships with payer decision-makers across national and regional organizations.

Qualifications

• Strategic account management skills.
• Strong relationship management skills.
• Comfortable working across functions, influencing stakeholders, and communicating complex clinical and economic data in a compelling and compliant manner.

Skills

• Market access and reimbursement expertise.
• Strategic account management.
• Clinical and health economic value communication.
• Cross-functional collaboration and influence.
• Executive-level presentation skills.
• Ethical decision-making and compliance focus.

Benefits

At Smith+Nephroth, we offer a comprehensive benefits package including:

• 401(k) matching program
• 401(k) Plus program
• Employee Stock Purchase Plan
• Tuition reimbursement
• Medical, dental, and vision coverage
• Flexible personal/vacation time off
• Paid holidays
• Flex holidays
• Paid community service day
• Work/life balance
• Training
• Extra perks

Pay

The anticipated base compensation range for this position is $104,000 - 198,000 USD annually. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.

Schedule

Remote-based role within the United States. Up to 40% travel required.