National Account Manager -- Industry Relations

Responsibilities

• Serve as the primary relationship owner for assigned national and regional employer accounts, developing and executing account strategies designed to increase hiring activity and graduate employment opportunities.
• Conduct regular business reviews with employers to understand workforce needs, hiring forecasts, skill requirements, and organizational objectives.
• Identify opportunities to expand partnerships through new locations, additional business units, hiring initiatives, internship programs, apprenticeships, and workforce development opportunities.
• Consult with employers regarding workforce planning, talent acquisition strategies, and entry-level talent development.
• Collaborate with campus Career Services teams to align graduate talent pipelines with employer demand and facilitate connections between qualified graduates and employer hiring opportunities.
• Support interview processes, hiring events, recruiting initiatives, and employer engagement activities across multiple campuses.
• Serve as the primary liaison between employer partners and Lincoln Tech campuses, communicating hiring requirements, workforce expectations, and employment opportunities to Career Services teams.
• Analyze hiring activity, placement metrics, workforce trends, and employer engagement data to identify opportunities for improvement and prepare reports and recommendations for leadership.
• Share best practices and market intelligence with internal stakeholders to improve employment outcomes and employer engagement.
• Ensure consistency in employer experience and service delivery across multiple campuses and regions.
• Report to the National Director of Industry Relations.

Requirements

• A minimum of 3 years of experience in account management, employer relations, workforce development, recruiting, talent acquisition, Career Services, or a related field.
• Demonstrated success managing employer relationships and driving measurable business or employment outcomes.
• Experience working with multiple stakeholders and balancing competing priorities across a complex organization.
• Strong analytical, organizational, and problem-solving skills with the ability to interpret data and convert insights into actionable recommendations.
• Exceptional verbal and written communication skills with the ability to influence and build trust at all levels.
• The ability to exercise sound judgment and make independent decisions in a fast-paced, multi-campus environment.
• Proficiency with CRM systems, applicant tracking systems, Microsoft Office Suite, and related technology platforms.
• Experience within higher education, workforce development, technical education, or skilled trades industries preferred.
• Familiarity with labor market trends, workforce planning, and talent acquisition strategies preferred.