National Account Manager (BCO)

About the role

We’re looking for people who want to grow their markets and drive the company to unforeseen heights. You’ll be responsible for sales activities and being the face of DCLI within the BCO community. Successful candidates will demonstrate an entrepreneurial and positive attitude combined with the appropriate interpersonal skills. They will be a motivated self-starter, with a strong desire to achieve personal and professional growth. This candidate will have a comprehensive understanding of transportation, logistics, and sales processes. The role reports directly to the Vice President of Marine Sales.

Responsibilities

• Be visible in your market listening to customer’s needs, offering solutions, and driving opportunities for success.
• Manage a customer base of assigned BCO’s (Beneficial Cargo Owners) that are major shippers within the International Logistics landscape.
• Create new sales leads, negotiate contracts, and develop relationships with assigned accounts to meet revenue and profitability objectives.
• Collaborate with other internal stakeholders, including Finance, Operations, Legal, and Billing to address customer concerns and provide customized sales proposals.
• Proactively build and maintain a strong working knowledge of DCLI offerings and the Intermodal Transportation Industry.
• Develop sales strategies to penetrate new markets where the organization doesn’t have a presence.
• Identify opportunities to drive productivity, operational synergies, and technological improvements that benefit both customers and the company.
• Generate a deep understanding of the customer’s business to be the “voice of the customer” and identify new ways DCLI can drive value.
• Provide well-informed advice and information valuable to customers and the broader community.
• Share up-to-date market intelligence with the Commercial organization and other internal stakeholders.
• Work within Salesforce to create account profiles, track opportunities, and ensure all customer-related content remains current.
• Attend various industry events, interacting with the entire customer base to promote the company vision.

Requirements

• Bachelor’s degree in Business Administration or related discipline.
• Minimum seven to ten years of experience primarily within transportation, intermodal, or supply chain industry.
• Team player with strong interpersonal and communication skills.
• Results-oriented professional with effective writing and verbal communication skills.
• Ability to prioritize, meet deadlines, and excel in a fast-paced and dynamic work environment.
• Highly organized and able to handle multiple tasks simultaneously.
• Analytical thinker with a passion for problem resolution, process improvement, and excellent customer service.
• Ability to make clear and actionable business recommendations.
• Flexibility with the ability to quickly adapt to change.
• Ability to independently acquire and analyze information.
• Strong computer skills (Excel, PowerPoint, Word, Tableau, SalesForce).
• Must be able to travel at minimum 40% of the month when necessary.
• Must be able to pass a pre-employment drug screening.

Benefits

• Excellent health, dental, and vision insurance options for you and your family.
• Ample PTO and paid holidays.
• 401k with company match.
• Flexibility to support a healthy work-life balance.
• Wellness resources.
• Company-sponsored parties, outings, and other perks.

Development Opportunities

• Tuition reimbursement.
• Internal training and educational resources.
• Quarterly and annual awards for outstanding performance.
• Pathways to promotions and access to advice, feedback, and mentorship.
• Participation in professional organizations.
• Internships.

Pay

$125-145k