National Account Manager

About the role

The National Account Manager at Vetsource is responsible for maintaining, growing, and expanding relationships with key customer groups, including corporate veterinary groups, multi-site locations, franchises, Group Purchasing Organizations, and membership associations. This role involves executing high-level communication and collaboration with customers and cross-functional teams to achieve sales quotas and strategic objectives with assigned clients.

Responsibilities

• Establish and maintain business relationships with key decision makers and act as a primary point of contact to achieve sales quotas and strategic objectives with assigned customers, prioritizing proactive partners as defined and updated in our strategy as appropriate.
• Establish and maintain relationships with key contacts at major manufacturer partners.
• Proactively explore strategies and tactics to further integrate with the customers and leverage the full suite of Vetsource solutions.
• Represent Vetsource in a professional manner that results in a positive customer experience.
• Regularly meet with customers to ensure needs are being met and issues are resolved in a timely manner.
• Collaborate with cross-functional teams and build positive working relationships with internal partners to ensure positive partner experiences and successful delivery of client products/services, including the coordination of key manufacturer meetings requesting Category Management support as needed.
• Remain up to date on industry trends to strategize with partners.

Requirements

• Bachelor’s degree in business or related field or equivalent work experience/training.
• 5+ years of experience in direct B2B sales within the animal health industry or equivalent experience.
• Experience working with veterinary groups and manufacturers.
• Demonstrated success in building, managing, and strengthening long-term customer and partner relationships.
• Proficient in using CRM software (Salesforce preferred) to manage pipelines, track account activity, and generate insights.

Qualifications

• Bachelor’s degree in business or related field or equivalent work experience/training.
• 5+ years of experience in direct B2B sales within the animal health industry or equivalent experience.
• Experience working with veterinary groups and manufacturers.
• Demonstrated success in building, managing, and strengthening long-term customer and partner relationships.
• Proficient in using CRM software (Salesforce preferred) to manage pipelines, track account activity, and generate insights.

Skills

• Excellent communication and relationship-building skills.
• Ability to prioritize tasks and manage multiple projects simultaneously.
• Strong analytical and problem-solving skills.
• Knowledge of veterinary industry and its challenges.
• Ability to work independently and as part of a team.

Benefits

• Competitive pay and benefits including medical, vision, dental, and life insurance.
• Employee Assistance Program.
• Pet insurance and Virtual vet care.
• PTO, Holidays, Floating Holidays, and Volunteer Day.
• Retail Savings Plan (401k/RRSP) with employer matching program.
• Paid parental leave.
• Flexible scheduling and remote work where possible.

Schedule

This is a full-time, remote position.

Pay

Pay range (US based applicants): $88,102 - $105,000 (annualized) + $30,000 variable compensation target