National Account Manager

About the role

We're looking for a highly energetic, assertive, and personable National Account Manager to join the Simplehuman Sales team. You'll own a portfolio of key retail accounts across mass, premium, and specialty retail and serve as the primary face of the brand with our most important retail partners. This is a role for someone who thrives on relationships, knows how to earn trust, and can speak about a product with the kind of conviction that moves buyers. You'll serve as the day-to-day point of contact, representing our brand at the highest level while driving revenue and securing meaningful placement. This is a fully on-site position based in our Torrance, CA office.

Responsibilities

• Drive sales, volume, and profitability across your key retail account portfolio
• Serve as the primary relationship owner, from buyer to category manager to store-level contacts
• Lead account reviews, line presentations, and sell-in meetings with confidence and clarity
• Negotiate terms, pricing, and promotional programs that work for both sides
• Communicate our brand story compellingly and consistently across every touchpoint
• Collaborate with internal teams (marketing, ops, product) to deliver on account commitments
• Track account performance and proactively identify growth opportunities
• Represent the company at trade shows, market events, and retailer meetings

Requirements

• 5-10 years of account management or sales experience, preferably in retail or consumer goods
• Proven track record of building and sustaining long-term client relationships
• Experience managing or supporting national retail accounts a strong plus
• Skilled negotiator comfortable advocating for your accounts while protecting company interests
• A confident communicator who can speak to buyers, executives, and store-level teams with equal ease
• High emotional intelligence; personable, adaptable, and genuinely curious about people
• Proactive problem solver who thrives in a fast-paced, entrepreneurial environment
• Able to speak fluently about brand positioning, category trends, and retail dynamics
• Highly organized with the ability to manage multiple accounts and priorities simultaneously

About Simplehuman

We’re a mature company with the soul of a start-up. We value ingenuity, precise communications, fast iteration, and scrappiness. Our teams are tight-knit with a work hard, play hard tradition – we take pride in individual and team success and push boundaries to make the best products. And we only build products we love to use ourselves.

Location: Torrance, CA (on-site)
Reports To: US Director of Sales