National Account Manager

Job Title: National Account Manager

About the Role

A high-impact sales leadership opportunity for an experienced account management professional passionate about driving growth with major retail partners. This role involves owning strategic customer relationships, developing revenue-generating initiatives, and leading cross-functional efforts to maximize business performance.

Responsibilities

• Own and execute strategic account plans designed to drive revenue growth, market share expansion, profitability, and long-term customer success.
• Serve as the primary business leader for assigned national retail accounts, managing relationships with key stakeholders and customer decision-makers.
• Develop and implement sales strategies that align customer objectives with broader business goals across multiple product categories.
• Manage customer profitability, promotional investments, pricing strategies, and financial scenarios to maximize return on investment.
• Lead cross-functional collaboration with sales planning, category management, supply chain, customer service, finance, and other internal teams to deliver account objectives.
• Oversee omnichannel performance, including in-store placement goals, digital growth opportunities, and online sales penetration targets.
• Analyze sales data, consumer trends, and business performance metrics to identify opportunities and provide actionable insights.
• Prepare and lead customer meetings, presentations, and business reviews while ensuring strong execution against commitments.
• Partner with demand planning and supply chain teams to optimize inventory flow, forecasting accuracy, and long-term planning.
• Monitor key milestones, promotional activities, and operational initiatives to ensure flawless execution.
• Identify opportunities for additional growth and contribute strategic recommendations to strengthen customer partnerships.

Requirements

• Bachelor’s degree or equivalent professional experience.
• 5+ years of experience managing major retail accounts, enterprise sales relationships, buying, merchandising, or related commercial roles.
• Previous experience managing large national retail accounts, with Walmart experience strongly preferred.
• Strong understanding of retail sales strategies, category management, promotional planning, and customer relationship development.
• Excellent business acumen with strong analytical skills and the ability to interpret complex data sets to drive decisions.
• Experience using Microsoft Office tools, particularly Excel, Outlook, and PowerPoint.
• Familiarity with retail analytics platforms such as Retail Link or Scintilla is preferred.
• Strong communication, negotiation, presentation, and stakeholder management skills.
• Ability to balance strategic vision with hands-on execution and attention to detail.
• Self-motivated, adaptable, and comfortable working in a fast-paced environment with changing priorities.
• Experience with durable goods categories is a plus.
• MBA preferred.
• Ability to travel approximately six times per year to company locations, customer meetings, or industry events.

Benefits

• Competitive annual salary range of $109,200 - $178,300 USD, depending on experience, skills, education, and location.
• Comprehensive medical, dental, and vision insurance coverage.
• Health savings accounts (HSA), flexible spending accounts, and wellness benefits.
• 401(k) retirement plan with company matching contributions.
• Employee stock purchase program.
• Life insurance, disability coverage, and additional financial protection benefits.
• Generous paid time off and company holidays.
• Paid parental leave and backup childcare and eldercare support.
• Product discounts and employee referral bonus opportunities.
• Remote work flexibility within the United States.
• Inclusive and collaborative workplace culture focused on innovation and personal growth.