National Account Manager

About the role

This role is an employee of the Eaton Cummins Joint Venture (ECJV): Eaton Cummins Automated Transmission Technologies. Internal candidates are defined as employees of the ECJV.

Responsibilities

• Build High-Performing Teams: Foster collaboration across diverse teams, leveraging different perspectives, experiences, and capabilities to achieve common business objectives and deliver exceptional customer outcomes.
• Drive Effective Communication: Translate complex technical and commercial concepts into clear, audience-specific messaging that enables stakeholders, customers, and partners to make informed decisions.
• Shape Winning Account Strategies: Assess account performance, identify growth opportunities, and develop actionable account plans that align customer objectives with business goals and revenue targets.
• Deliver Compelling Value Propositions: Clearly articulate the unique value of products, services, and solutions by connecting customer needs to differentiated offerings that drive competitive advantage.
• Optimize Revenue and Profitability: Partner with cross-functional stakeholders to develop pricing strategies, sales initiatives, and growth plans that maximize profitability while meeting customer expectations.
• Champion Inclusion and Customer Understanding: Embrace diverse perspectives while using research, diagnostic questioning, and customer insights to develop tailored solutions that strengthen relationships and drive business growth.

Requirements

• Develop Strategic Customer Relationships: Build trusted partnerships with National Fleet Accounts and lead executive-level engagement to grow Heavy Duty market share, sales, and long-term customer loyalty.
• Serve as a Trusted Advisor: Provide consultative expertise on product specifications, maintenance practices, and total cost of ownership to help customers make informed business decisions and maximize value.
• Drive Cross-Functional Collaboration: Partner effectively with OEMs, distributors, technical teams, and internal stakeholders to deliver integrated solutions, identify new growth opportunities, and resolve complex customer challenges.
• Execute with Strong Business Discipline: Maintain accurate account records, proactively manage customer activities and opportunities, and translate insights into actions that support customer success and business growth.

Qualifications

• Education, Licenses, Certifications Required: University or college degree in the field of Sales or Marketing or an acceptable combination of experience and education. MBA a plus but not required.
• Experience: Significant level of relevant work experience required for this senior position. Extensive experience in Field Sales or Sales Management is desirable.

Additional Responsibilities

• Grow Heavy Duty market share and sales within National Fleet Accounts.
• Build Strategic customer relationships and lead executive-level engagement.
• Provide consultative guidance on product specification, maintenance, and total cost of ownership.
• Collaborate cross-functionally to deliver integrated customer solutions and business growth.
• Partner with OEMs, distributors, and internal stakeholders to identify and capture new opportunities.
• Maintain accurate customer records and account activities within company systems.
• Lead resolution of complex customer service issues through coordination with technical and support teams.

Compensation and Benefits

The final salary offer will be determined after considering relevant factors, including a candidate’s qualifications and experience, where appropriate. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage, and a full complement of personal and professional benefits.