National Account Executive, REI

Samsung HME America (Healthcare and Medical Equipment) is Samsung’s U.S. medical imaging organization, delivering advanced diagnostic solutions across Ultrasound, Digital Radiography, and Computed Tomography. We lead nationwide sales, marketing, service, and distribution of Samsung’s imaging technologies, partnering with healthcare providers to strengthen diagnostic capabilities, streamline clinical workflows, and support better patient care. Samsung HME America also serves as the global manufacturing center for Samsung’s mobile Computed Tomography (mCT) business, leading the development of advanced CT systems used by healthcare providers worldwide.

About the role

Responsible for identifying, developing, and nurturing new and established relationships with strategically important large Reproductive Endocrinology & Infertility (REI) customers. This role supports, creates, and fosters specific partnerships that complement the core Women’s Health business. The REI National Account Executive represents the entire range of Samsung HME America products and services nationally and ensures assigned customers’ needs and expectations are met. This position supports the National REI Ultrasound Leader in executing the Women’s Health Strategic Account strategy to align with and support the existing Women’s Health strategy.

Responsibilities

• Support the Women’s Health Management in implementing the REI strategy for the Women’s Health Ultrasound Business, with REI as the primary strategic business segment.
• Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Proactively lead a joint company-strategic account planning process that establishes mutual performance objectives, financial targets, and critical milestones for one- and three-year periods.
• Sell to hospitals and clinics in the REI space.
• Manage potential conflict with other sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.
• Lead solution development efforts that best address end-user needs, coordinating the involvement of all necessary company, partner, and third-party personnel.
• Ensure REI compliance with partner agreements and drive adoption of company programs among assigned partners.
• Seamlessly coordinate involvement of company personnel, direct and indirect sales, Corporate Accounts Team, and cross-functional resources (Clinical, Marketing, Product Development, Operations, Finance, Service, and management) to satisfy company, dealer, and customer needs.
• Collaborate with the National REI Ultrasound Leader, management, marketing, and third-party resources to create programs that drive REI and Women’s Health sales nationally.
• Maintain in-depth knowledge of the industry, market, societies, buying groups, competitors, and customers in the REI market.
• Work closely with Women’s Health, Strategic Account Management, Product, Marketing, Clinical, Strategic, and Service managers to create a cohesive go-to-market strategy.
• Prepare and deliver presentations to customers and internal audiences with 2-2000+ attendees.
• Assist Women’s Health Management and Zone Modality Leaders in identifying and developing Key Opinion Leaders within the REI markets.
• Create and implement a strategic plan for boosting market share specifically for the REI market segment.
• Communicate channel activities and results, providing accurate sales reports, forecasts, and budgeting to Senior Management to ensure accurate and timely updates to forecast and funnel in CRM.
• Maintain weekly activity report rigor and conduct monthly Pipeline and PSI reviews.
• Attend and complete all required training and certification exams, remaining compliant with vendor credentialing requirements.
• Maintain a current, elevated level of knowledge for all products and follow the Samsung HME Sales Process.
• Meet quarterly and annual sales goals.
• Coordinate with Customer Service regarding client issues to ensure fast and accurate resolution.
• Drive sales in hospitals, physician offices, or imaging centers, achieving quarterly and annual sales goals for assigned and acquired products.
• Call on physicians, imaging center directors, materials management, hospital administrators, and clinical directors to create awareness of the company's products.
• Complete pre- and post-sales technical product advice for the development and implementation of customer solutions.
• Prepare and present detailed technical proposals, including on-site product demonstrations (sometimes in the presence of patients and patient family members), and implement a customer needs plan to ensure potential sales are feasible within cost, time, and environmental constraints.
• Conduct in-services, seminars, and demonstrations as necessary for groups of professionals.
• Learn about the company's products as well as competitors' products to better promote the company's product line.
• Transport company equipment per company policy.
• Manage time effectively, prioritize, and make sound business judgments to meet daily call expectations.
• Wear dosimeters when in direct contact with radiation-emitting devices.

Requirements

• 5+ years of sales experience required; experience in Medical Capital or Ultrasound Sales with an average sales price of $300K - $1M highly required. Documentable history of successful selling is mandatory.
• BA/BS in Business Administration, Communications, Marketing, or a related discipline preferred.
• REI ultrasound market knowledge and REI sales experience preferred.
• Experience managing a large, high-volume, multi-state territory preferred.
• Excellent verbal and written communication skills, with the ability to work effectively in a demanding, fast-paced environment.
• Budget, expense, and resource management experience required.
• Ability to assemble facts from various areas, analyze data, and provide informed recommendations to management.

Skills

• High attention to detail.
• Understanding of terminology and ability to communicate effectively within the group.
• Ability to organize and prioritize tasks resulting in consistent productivity.
• Ability to function within and support a team environment and build strong working relationships.
• Dependable and punctual.
• Ability to meet accuracy and productivity goals.
• Strong problem-solving skills, with the ability to evaluate situations and prioritize factors in decision-making.
• Self-motivated, utilizing available resources for self-improvement and development.
• Flexible: able to follow directives and accomplish tasks outside of normal duties.
• Experience with CRM, preferably Salesforce.
• Comfortable with technology, able to present using a laptop, tablet, or via the web.
• Proficient with MS Office (Excel, Word, PowerPoint), Outlook, Internet Explorer, and Google Chrome.
• Familiarity with clinical and economic outcome data, reimbursement, and managed care policies and procedures is highly desirable.

Travel Requirements

• Willingness to travel overnight and on weekends.
• Valid driver’s license and satisfactory driving record; background and drug testing (pre- and post-employment) required.

Physical Requirements

• Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds.
• Frequently required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear.
• Able to sit and/or drive for long periods of time when traveling.
• Able to stand for long periods (8-15 hours) for multiple days.
• Regularly exposed to wet or humid conditions (non-weather); fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; extreme cold (non-weather) and extreme heat (non-weather).
• Interaction with x-ray devices; strict safety and tracking programs are in place, requiring the utilization of dose monitoring equipment either full-time or as necessitated by situation.
• The noise level in the work environment is occasionally very loud.
• Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Benefits

• Medical (Blue Cross Blue Shield): 5 PPO Plans (with up to 95% employer contribution).
• Dental (Blue Cross Blue Shield): 2 PPO Plans (with up to 80% employer contribution).
• Vision (Blue Cross Blue Shield): 100% company paid.
• Short/Long Term Disability, Life & AD&D (The Standard): 100% company paid.
• 401k Retirement (Fidelity): 100% company match up to 5%.
• Tax Deferred Health Care Savings Programs.
• Accident Insurance, Critical Illness, Hospital Indemnity, Pet, Legal, ID Theft.
• Generous paid time off, tuition reimbursement, and more.