National Account Executive (71941)

About the Role

The National Account Manager develops, manages, and expands relationships with key multi-location and national clients across the window cleaning division. This role focuses on driving revenue growth within existing accounts while identifying new opportunities to expand services across client portfolios.

Responsibilities

• Own and grow a portfolio of national and regional accounts, driving revenue through new business development, account expansion, and cross-selling of services
• Build and maintain strong relationships with key stakeholders, including corporate decision-makers, property managers, and facility leadership
• Identify and develop opportunities to increase share of wallet across client portfolios and geographic locations
• Coordinate with operations and field teams to ensure consistent service delivery and client satisfaction across all sites
• Lead contract negotiations, pricing discussions, and renewal strategies for national accounts
• Monitor account performance, service quality, and customer satisfaction, proactively addressing issues and identifying improvements
• Develop and execute strategic account plans aligned with company growth objectives
• Track account activity, pipeline, and performance metrics within CRM systems
• Collaborate with Business Development and Operations teams to support onboarding of new locations and expansion opportunities
• Represent the company in client meetings, industry events, and strategic business reviews

Qualifications

• 8+ years of experience in B2B sales, account management, or national account management
• Proven track record of managing and growing multi-location or national accounts
• Strong relationship-building and stakeholder management skills
• Experience working with commercial clients such as property managers, REITs, facility management groups, or national brands
• Ability to manage multiple priorities across different regions and client locations
• Strong communication, negotiation, and presentation skills
• Proficiency with CRM systems and Microsoft Office tools
• Willingness to travel as needed to support client relationships

Preferred Background

• Experience in facility services, commercial cleaning, maintenance, or related industries
• Familiarity with contract-based or recurring service models
• Experience coordinating with operations or service delivery teams