Nashville Assistant Manager - Storage Property -Relocation Available

About the role

The ideal candidate will assist customers with renting units in various formats, enhance sales through rentals, insurance, and moving supplies, provide excellent customer service, resolve issues professionally and positively, maintain office cleanliness, monitor rates and specials, and perform administrative tasks.

Responsibilities

• Assist customers with renting units in-person, via phone, and through other advertising/marketing opportunities;
• Enhance sales through rentals, insurance and moving supplies;
• Provide excellent customer service by identifying storage needs and offering solutions;
• Guide new customers through rental processes;
• Solves issues professionally and positively;
• Maintain daily cleanliness and organization of the office, restrooms, grounds, and vacant units;
• Keep well-organized records and perform minor maintenance tasks and regular property inspections to ensure timely and consistent completion;
• Shop local competitors in-person and online; report information gathered, including rates and specials, to supervisors and other departments; perform additional marketing functions as needed;
• Maintains awareness of rates, specials, and revenue-related factors;
• Performs required daily administrative tasks including handling cash, balancing receipts, pursuing collections, processing daily bank deposits, and completing auctions according to policy and laws;
• If at a participating location, assists tenants with completing, processing, and returning rentals through programs such as U-Haul, Penske, or company-owned rental truck services.

Requirements

High school diploma/GED required. Experience in sales or retail environment preferred. Experience in fast-paced, customer service-related environment preferred. Property Manager: At least one year of experience in property management experience preferred. A background check will be conducted at the time of hire. For positions that involve driving, a valid driver's license and reliable transportation are required.

Qualifications

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Skills

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Benefits

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Pay

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Schedule

Monday - Friday: 8:30 AM - 5:00 PM
Saturday: 9:00 AM - 3:00 PM
Sunday: Closed