Named Account Manager

Overview

We are seeking a dynamic and results-driven Named Account Manager to join our Team! The NAM will be responsible for prospecting and managing a list of assigned existing accounts as well as prospecting for new logo opportunities within the region. The role will be primarily focused on State, Local and Education (SLED), Healthcare, Retail and Manufacturing accounts within the Pacific Northwest West Region and requires local residency.

Responsibilities

• Develop and maintain strong relationships with existing clients, serving as the primary point of contact for all account-related matters.
• Generate SLED, Healthcare, Retail and Manufacturing business opportunities and manage the sales process through to closure of the sale.
• Collaborate with partners for prospecting within named accounts, leveraging partner engagement.
• Support deal structure and pricing with business-value analysis and negotiate prices for proactive bids and proposals.
• Ensure high levels of customer satisfaction by consistently delivering value, exceeding expectations, and promptly addressing any issues or concerns that may arise.
• Utilize a consultative sales approach to understand clients' needs and recommend tailored solutions that address their unique challenges.
• Collaborate with cross-functional teams to develop and implement strategic sales plans to achieve targets and drive revenue growth.
• Conduct in-depth discovery sessions with potential clients to uncover pain points and business objectives.
• Customize product presentations and demonstrations to showcase how our technology solutions can solve clients' specific problems.
• Provide timely and accurate sales forecast and reports to management, outlining performance metrics and key achievements.
• Continuously strive to exceed sales targets and contribute to the overall success of the sales team.

Requirements

• Bachelor's degree preferred; or high school diploma + relevant experience
• 5+ years of experience in consultative technology sales, with a focus on Unified Communications and Consultative Contact Center solutions
• Successfully managed a $3M+ quota
• Experience selling into SLED, Healthcare, Retail and Manufacturing verticals
• Knowledge of Cloud computing, VMware and Data Centers is a required asset
• Knowledge or experience with competitive solutions including Ring Central, 8x8, Cisco, Avaya, Zoom, Dialpad and others a plus
• Creative with business planning and implementing sales initiatives
• Possesses strong Account planning skills
• Proven track record of meeting or exceeding sales targets and quotas using a consultative approach
• Strong negotiation and communication skills, with the ability to build rapport and influence key stakeholders
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities simultaneously
• Proficiency in CRM software and other sales tools for pipeline management and reporting
• Able to work independently and as part of a collaborative team environment

Benefits

Mitel offers a comprehensive benefit program which includes affordable Medical, Dental, Vision, Life and Disability Insurance, Matching 401(k) plan, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more!