Nail Technician - Full-Time

The Spa at Southall Nail Technician

About the role

The Spa at Southall is seeking a Nail Technician to provide luxurious manicure and pedicure experiences in accordance with spa protocols and accepted certification practices. Located in Franklin, TN, this is a non-exempt, hourly plus commission position.

Responsibilities

• Provide consistent professional nail, hand and foot treatments in accordance with spa protocols and accepted certification practices
• Analyze member and guests nails and tailor nail treatments to the specific needs and requests of members and guests
• Explain nail services and products to members and guests in a knowledgeable, professional and thorough manner
• Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures
• Prepare nail services equipment and supplies daily
• Maintain supply and treatment areas as directed
• Stay current on the latest thinking pertinent to nail services and become well-versed and trained in its application
• Cook up-to-date with other technicians to facilitate optimum delivery of services and maximum member and guest satisfaction
• Be flexible with your schedule, supporting the needs of the spa
• Ensure a pleasant visit for each member and guest and maintain effective member and guest relations
• Promote and execute effective retail sales
• Be knowledgeable and informed regarding all general spa and club programs and services
• Provide necessary information to compile complete member and guest records
• Perform special projects as required by the Spa Director
• Maintain cleanliness and neatness of the nail studio as directed
• Provide appropriate and consistent levels of member and guest service and hospitality
• Report for scheduled shifts promptly and ready to work
• Attend and participate in staff meetings as designated by the Spa Director
• Maintain personal appearance and grooming standards consistent with the management's standards
• Submit supply requests to the Spa Director in a timely fashion to ensure proper product availability for members and guests
• Report any problems incurred immediately to the supervisor on duty
• Work diligently to support Southall team philosophy throughout the property
• Comply with all departmental and company policies
• Maintain confidentiality of all Southall proprietary information
• Promote positive member and guest relations for all guests by providing prompt, courteous and efficient service
• Resolve guest complaints in a manner which promotes positive guest relations
• Maintain accurate property information through daily use of email and other forms of communication

Requirements

• Must be skilled in all aspects of proper nail services and nail care
• Minimum one year experience as a Nail Technician in a high-end salon or spa environment
• Excellent personal appearance, good communication skills and a friendly, congenial personality is a must
• Able to work in a high-volume, busy service environment while maintaining composure and focusing on the guest

Qualifications

• High School diploma or the equivalent required
• Have and maintain a current Tennessee Cosmetology/Nail Technician license