Nail Technician

About the Role

As a Nail Technician at Four Seasons, you will deliver exceptional nail care treatments, ensuring guests experience the highest level of luxury and relaxation. This role requires technical expertise, professionalism, and a guest focused approach to provide manicures, pedicures, and specialty nail treatments that align with Four Seasons' world-class standards. You will also contribute to the overall spa experience by promoting services, products, and maintaining a pristine work environment.

What You Will Do

• Provide professional nail treatments, including manicures, pedicures, polish changes, paraffin dips, and specialty nail services.
• Deliver treatments with skill, proficiency, and a friendly demeanor, ensuring guests are informed and comfortable throughout their experience.
• Educate guests on proper nail care and recommend suitable retail products to enhance results.
• Begin treatments promptly at scheduled times and complete services within the designated time frames.
• Handle guest interactions with professionalism and warmth, accommodating individual needs and preferences.
• Promote all spa services, products, and programs to enhance the guest experience and encourage repeat visits.
• Provide personal, gracious, and attentive service to create memorable guest experiences.
• Maintain a clean, sanitized, and organized work area in compliance with industry hygiene standards.
• Prepare treatment areas with necessary supplies and ensure proper setup and breakdown for each appointment.
• Utilize the spa software program to manage appointments and maintain accurate records.
• Work harmoniously with colleagues and supervisors, supporting overall spa operations.
• Assist with reception duties, such as answering product inquiries and escorting guests to locker rooms.
• Support spa attendants by stocking, folding, and tidying locker rooms and guest areas as needed.
• Adhere to all safety procedures, local legislation, and Four Seasons' standards of conduct.

What You Bring

• National certification or license as a Nail Technician.
• A minimum of 2 years of experience as a nail technician in a luxury spa or wellness setting.
• Proficiency in English, with excellent communication and interpersonal skills.
• Strong understanding of high-quality spa service experiences and nail care practices.
• Exceptional organizational skills, attention to detail, and a professional demeanor.
• High grooming standards and a passion for providing outstanding guest experiences.
• Punctuality and flexibility to meet guest and business needs.

What We Offer

• Compensation: 100% commission based
• Energizing Employee Culture where you are encouraged to be your true self!
• Comprehensive learning and development programs to help you master your craft.
• Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay
• 401(k) Retirement Plan including Employer Matching Program
• Inclusive and diverse employee engagement & recognition events all year-round.
• Exclusive discount and travel programs with Four Seasons
• Complimentary Dry Cleaning for Employee Uniforms & Employee Meals

Schedule

Full Time – Sunday through Thursday, with Fridays and Saturdays off. Must be able to work a flexible schedule including all shifts: AM's, PM's, weekends, and holidays.