Nail Technician

About the Role

Provide professional nail and spa treatments to clients while delivering high-level customer service, along with general receptionist responsibilities.

Responsibilities

• Provide professional hand and foot nail treatments according to customer requirements and preferences while maintaining current knowledge of all nail treatments offered by the resort.
• Act as Receptionist when needed; answer phones, greet guests, and obtain customer requirements for treatments.
• Maintain high sterilization standards and hygiene according to law and spa procedures.
• Perform duties accurately and timely according to protocols.
• Use products appropriately to avoid waste.
• Possess knowledge and understanding of different nail conditions, treatments, and nail care products.
• Provide treatment preparation and clean-up for the spa area.
• Report to management about matters related to guests or staff requiring immediate attention.
• Handle customer concerns professionally and courteously.
• Follow hourly and operational checklists in accordance with salon policies.
• Attend and participate in all team educational meetings and trainings.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment, and comply with MSDS and OSHA standards.
• Perform other duties as requested by management.

Requirements

• State licensed nail technician and esthetician.
• 1 year or more experience with manicures, pedicures, gel services, and nail art.

Work Environment

• Work schedule varies and may include working on holidays, weekends, and alternate shifts.
• Requires standing and moving for extended periods, use of hands and fingers to operate related equipment.
• Frequent kneeling, pushing, pulling, and lifting up to 30 lbs.

What We Believe

• People Are Our Capability
• Hearts That Serve
• Only Excellence
• Stay Nimble
• Own It