NA People Solutions Advisor

Join the team behind iconic brands like Huggies®, Kleenex®, Cottonelle®, Scott®, Kotex®, Poise®, Depend®, and Kimberly-Clark Professional®. At Kimberly-Clark, you’ll find innovation, growth, and the chance to make a real impact. We’re out to create Better Care for a Better World, and that takes teams who care about making a difference.

About the role

In this role, you’ll help deliver better care for billions of people by executing HR operations with precision and care. You’ll work with Workday and UKG to ensure seamless, compliant HR transactions and support our employees and managers.

Responsibilities

• Execute time-sensitive HR transactions in Workday and UKG, ensuring accuracy, compliance, and timely completion.
• Track cases through the case management system and meet agreed turnaround times.
• Serve as a subject matter expert for HR teams, employees, and managers on Workday business processes, offering navigational support, education, and promoting self-service.
• Identify process gaps and recommend improvements. Collaborate with global HR partners to address risks and implement continuous improvement initiatives.
• Maintain updated process documentation in accordance with local legislation and internal policies.
• Drive process standardization across North America in alignment with the HR Operating Model.
• Monitor HR operational metrics, ensuring compliance with service level agreements (SLAs) and process efficiency targets.
• Partner with local Talent Business Partners to support business objectives and people strategy.
• Provide responsive, high-quality service to employees and managers.
• Collaborate with external vendors such as Benefits, Payroll, and HR service providers.
• Work cross-functionally with the Legal Department and HR Operations team members to ensure compliance and operational excellence.

Requirements

• Bachelor’s degree in Business Administration, Human Resources, Psychology, or a related field.
• At least 2 years of professional experience in HR Operations, HR service delivery, or a comparable role involving hands-on HR transactions.
• Ability to execute accurate, time-sensitive HR transactions and manage cases against agreed turnaround times and SLAs.
• Experience working with an HRIS or comparable enterprise system to complete HR business processes.
• Availability to work on site at the manufacturing facility.
• Strong communication, analytical, problem-solving, relationship-building, and customer-service skills.
• Ability to manage competing priorities across a matrixed or dual-team environment.
• Adaptability, learning agility, and comfort operating through change and ambiguity.
• Proficiency in Microsoft Word, PowerPoint, and Excel.

Preferred Qualifications

• Hands-on Workday transactional experience, including initiating, progressing, or completing HR business processes.
• Experience using UKG, particularly for time and attendance activities.
• Experience with ServiceNow or another HR case-management platform.
• Previous experience supporting a manufacturing site or frontline workforce.
• Exposure to benefits, payroll, or time-and-attendance processes, including coordination with external service providers.
• Experience supporting multiple stakeholders, business units, or leaders with differing priorities.

Benefits

We believe our employees are our greatest asset and are committed to providing resources for success. Benefits include:

• 401(k) and Profit Sharing plan.
• Comprehensive benefits suite (medical, dental, vision, etc.).
• Target bonus eligibility.
• Opportunities for career development and growth.
• Focus on sustainability, inclusion, wellbeing, and mutual respect.

Pay

The anticipated base pay range for this role is $70,060 – $82,780 USD. Actual pay will depend on factors such as location, role, skills, performance, and experience. This position also offers eligibility for a target bonus.

Schedule

Full time, on-site at the manufacturing facility in Maumelle, AR.