NA People Solutions Advisor

About the role

The NA People Solutions Advisor plays a key role in coordinating and executing HR operations processes across the U.S. and Canada. This role ensures alignment with corporate policies, compliance with local legislation, and consistency with our HR Operating Model while supporting the objectives of the business.

Responsibilities

• Execute time-sensitive HR transactions in Workday and UKG, ensuring accuracy, compliance, and timely completion.
• Track cases through the case management system and meet agreed turnaround times.
• Serve as a subject matter expert for HR teams, employees, and managers on Workday business processes, offering navigational support, education, and promoting self-service when possible.
• Identify process gaps and recommend improvements.
• Collaborate with other global HR partners to address risks and implement continuous improvement initiatives.
• Maintain updated process documentation in accordance with local legislation and internal policies.
• Drive process standardization across North America in alignment with the HR Operating Model.
• Monitor HR operational metrics, ensuring compliance with service level agreements (SLAs) and process efficiency targets.
• Partner with local Talent Business Partners to support business objectives and people strategy.
• Provide responsive, high-quality service to employees and managers.
• Collaborate with external vendors such as Benefits, Payroll, and HR service providers.
• Work cross-functionally with the Legal Department and HR Operations team members to ensure compliance and operational excellence.

Requirements

• Bachelor’s degree in business administration, Human Resources, Psychology or related field preferred.
• 2+ years of professional experience in HR Operations or a similar HR or service delivery role.
• Strong communication, analytical and customer service skills, and the ability to build relationships, solve problems, and drive process improvements.
• Knowledge or certification in continuous improvement methodologies such as Lean Six Sigma, Agile, and/or Design Thinking preferred.
• Proficiency in MS Office Suite (Word, PowerPoint, Excel).
• Experience using Workday, UKG, and/or ServiceNow preferred.

Qualifications

• You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.
• You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.
• You love what you do, especially when the work you do makes a difference.
• You are flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

Benefits

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.

• Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions.
• Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.
• Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.
• Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.
• Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

Pay

The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only.

Primary Location

Jenks Mill

Additional Locations

Not specified

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time