N99881 Accounts Receivable Technician, Tahlequah

This position provides technical customer and student support for accounts receivable operations.

Responsibilities

• Advises and assists students, parents, and external customers concerning financial obligations to the university.
• Negotiates payment arrangements and analyzes financial aid and/or scholarship awards for students with delinquent accounts to determine Deferment of Hold eligibility.
• Understands financial aid award processes and course registration deadlines as they relate to billing charges.
• Prepares documents necessary to submit past due accounts for collections; communicates with account holders regarding account collections.
• Communicates with collection agencies to place accounts and report payments.
• Processes refunds due to financial aid, scholarships, loans, personal payments, and/or other miscellaneous payments.
• Understands bankruptcy policies and reviews court documentation for accuracy.
• Assists with enrolling students in payment plans.
• Prepares monthly invoicing for various accounts.
• Reviews and uploads student charges for various departments to student accounts.
• Performs reconciliations including departmental postings to bursar accounts, cashiering transactions to the university’s subledger, and general reconciliation of bursar processes.
• Follows university cash handling policy to ensure accuracy.
• Prepares daily banking deposits.
• Posts adjusting entries to bursar accounts.
• Maintains Study Away Trip accounts for students, faculty, and staff.
• Verifies and updates address information, name changes, and changes of status for students, employees, and vendors.
• Participates in university events designed to acquaint and educate students and parents with financial obligations to the university.
• Scans and indexes documents.
• Performs related duties.
• Must be able to maintain regular attendance.

Requirements

• Knowledge of financial aid and related federal regulations.
• Knowledge of university policies and procedures.
• Knowledge of data analysis.
• Knowledge of the Fair Debt Collection Practices Act and Bankruptcy Law.
• Skill in interpersonal relations and in dealing with the public.
• Skill in decision making and problem solving.
• Skill in the operation of computers and job-related software programs.
• Skill in the provision of customer services.
• Skill in oral and written communication.
• Ability to read, write, and perform mathematical calculations at a level commonly associated with the completion of a baccalaureate degree.
• Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.

Guidelines

Guidelines include financial aid rules and regulations, Family Educational Rights and Privacy Act (FERPA), IRS guidelines for 1098T processing, Fair Debt Collection Practices Act, Bankruptcy Law, and department and university policies and procedures. These guidelines are generally clear and specific but may require some interpretation in application.

Benefits

• Excellent benefits, including generous leave time.

Pay

Annual salary: $28,188.00

Anticipated hire date: 09/14/2026