Accounts Receivable Rep

Essential Duties and Responsibilities

• Maintains utmost level confidentiality at all times.
• Adheres to DHS policies and procedures.
• Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines.
• Perform any other duty as assigned by the Supervisor, Manager or Director.
• Follow up on claim denials with a focus on high dollar and older dates of service as a priority.
• Carry out collection and reporting activities according to management directives.
• Reconciliation of accounts.
• Follow established procedures for processing claim denials.
• Investigate and resolve guarantor accounts.
• Process adjustments, when needed.
• Utilize The Driscoll Way in communications via phone, email, mail or personally.
• Notify the Supervisor or Manager of any denial trends.
• Notify the Supervisor or Manager of any system problems and/or issues immediately.

Education and/or Experience

• High school diploma or general education degree
• One to two years related experience and/or training
• Or equivalent combination of education and experience