Accounts Receivable Representative
Cintas · North Canton, OH · Yesterday
AccountingFull-time
Responsibilities
- Keep track of assigned accounts to identify outstanding debts
- Plan course of action to recover outstanding payments
- Heavy phone activity with customers
- Locate and contact debtors regarding payment status
- Negotiate payoff deadlines or payment plans
- Handle questions or complaints
- Investigate and resolve discrepancies
- Establish good relationships with customers
- Update account status and database regularly
- Alert supervisors of customers unwilling or unable to pay outstanding amounts
- Comply with requirements when legal action is unavoidable
Skills/Qualifications
- High School Diploma/GED
- 2+ years' collections experience
- Ability to use confidential information in a professional manner to achieve collections targets/goals
- Proficiency with Microsoft Office (Excel, Word, Outlook)
- Preferred: Accuracy and attention to detail, Excellent internal and external customer service skills, Experience with SAP and AS400
Benefits
- Comprehensive and competitive medical, dental, and vision benefits
- One medical plan option with zero cost premiums
- Flexible four medical plan options
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, life, and AD&D insurance, 100% company-paid
- Paid time off and holidays