MWR Sales Clerk (Barista)

Creates the Navy MWR experience for customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with Navy MWR Starbucks guiding principles of superior customer service.

Responsibilities

• Acts with integrity, honesty, and knowledge that promote the culture, values, and mission of the Navy MWR.
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and set a positive example for the shift team.
• Anticipates customer and store needs by constantly evaluating environment and customers for cues.
• Communicates information to manager so the team can respond as necessary to create a positive working environment during each shift.
• Assists with new partner training by positively reinforcing successful performance and giving respectful, encouraging coaching as needed.
• Contributes to a positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
• Delivers legendary customer service by acting with a "customer comes first" attitude and connecting with customers to discover and respond to their needs.
• Follows Navy MWR operational policies and procedures, including those for food safety, cash handling, and security, to ensure the safety of all partners and customers during each shift.
• Maintains a clean and organized workspace so partners can locate resources and product as needed.
• Maintains regular and consistent attendance and punctuality.
• Provides quality beverages, whole bean, and food products consistently by adhering to all recipe and presentation standards.
• Follows health, safety, and sanitation guidelines for all products.
• Recognizes and reinforces individual and team accomplishments using existing MWR organizational methods.

Requirements

• Must successfully pass the E-Verify employment verification check; any discrepancies must be resolved as a condition of employment.
• Must meet federal suitability requirements, including successful completion of a background investigation.
• Federal workplace drug-free policy: All employees are required to remain drug-free; use of illegal drugs will result in penalties up to and including removal from Federal Service.
• Non-U.S. citizens with fewer than three years of recent residential history in the U.S. may be determined ineligible for employment.
• Selectee may be required to complete a one-year probationary period.
• Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required.
• If access to a military installation is required and the candidate or new hire does not have a REAL ID, identity must be established by presenting either one Acceptable Credential (List A) or one document from List B and one from List C as outlined in Navy base access requirements.

Qualifications

• Ability to learn quickly.
• Ability to understand and carry out oral and written instructions and request clarification when needed.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Benefits

Review our benefits at Navy MWR benefits page.