MWR Sales Clerk (Barista)

Responsibilities

• Act with integrity, honesty, and knowledge that promote the culture, values, and mission of the Navy MWR.
• Maintain a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and set a positive example for the shift team.
• Anticipate customer and store needs by constantly evaluating the environment and customers for cues; communicate information to the manager so the team can respond as necessary to create a positive working environment during each shift.
• Assist with new partner training by positively reinforcing successful performance and providing respectful, encouraging coaching as needed.
• Contribute to a positive team environment by recognizing changes in partner morale and performance and communicating them to the store manager.
• Deliver legendary customer service by acting with a "customer comes first" attitude and connecting with customers; discover and respond to customer needs.
• Follow Navy MWR operational policies and procedures, including those for food safety, cash handling, and security, to ensure the safety of all partners and customers during each shift.
• Maintain a clean and organized workspace so partners can locate resources and products as needed.
• Maintain regular and consistent attendance and punctuality.
• Provide quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards; follow health, safety, and sanitation guidelines for all products.
• Recognize and reinforce individual and team accomplishments using existing MWR organizational methods.