MVA Assistant Branch Manager II (Montgomery County)
Maryland Department of Transportation · Gaithersburg, MD · 2 mo ago
Business DevelopmentFull-time
Responsibilities
- Assisting the Branch Manager in planning, leading, directing, organizing, and overseeing assigned branch operations, audits, compliance, and premier customer service.
- Working with employees to solve problems for customers.
- Planning, assigning, scheduling, and evaluating the work of subordinate supervisors, driver license agents, customer agents, maintenance, and support staff.
- Acting as a change agent within the MVA.
- Developing workflow efficiencies.
- Working in a union environment.
Qualifications
- Possession of an Associate of Arts degree from an accredited college or university.
- Three (3) years of experience supervising the operations of a retail-banking branch; the operations of an independent unit of a larger retail organization; or the operations of a subordinate section within a non-profit or governmental transportation or regulatory organization.
- Three (3) years of experience supervising the operations of a subordinate section or unit that includes the processing of drivers' licenses, vehicle titles/registration, insurance compliance or other related function.
Benefits
The MVA offers a generous and competitive benefits package, including healthcare, dental, long-term disability, flexible work schedules, and more. Details about the benefits can be found here.