Music School Coordinator

Employee Discounts

• Support daily operations as needed, including opening and closing the school, monitoring attendance and punctuality, and ensuring a clean, professional school environment
• Handle complex scheduling, and manage phone and email communication for a busy music school, using a variety of software platforms on a daily basis including scheduling software, Google Workspace, CRM, Canva or other design tools
• Create a positive, inclusive environment by delivering top-quality customer service—greeting students and parents, answering questions, and resolving concerns
• Ensure a safe experience for students by overseeing adherence to the School of RockSOR Code of Conduct and safety policies
• Pitch the music program to prospective families, lead school tours, and enroll new students to support school growth
• Assist in the marketing of School of Rock by promoting our events and maintaining our active social media presence, including contributing to content creation
• Provide support to the General Manager by assisting with special projects and handling a variety of administrative responsibilities as required

Responsibilities

• Support daily operations as needed, including opening and closing the school, monitoring attendance and punctuality, and ensuring a clean, professional school environment
• Handle complex scheduling, and manage phone and email communication for a busy music school, using a variety of software platforms on a daily basis including scheduling software, Google Workspace, CRM, Canva or other design tools
• Create a positive, inclusive environment by delivering top-quality customer service—greeting students and parents, answering questions, and resolving concerns
• Ensure a safe experience for students by overseeing adherence to the School of RockSOR Code of Conduct and safety policies
• Pitch the music program to prospective families, lead school tours, and enroll new students to support school growth
• Assist in the marketing of School of Rock by promoting our events and maintaining our active social media presence, including contributing to content creation
• Provide support to the General Manager by assisting with special projects and handling a variety of administrative responsibilities as required

Requirements

• 2+ years working Front Desk, Reception, and/or Customer Service role
• Excellent customer service and relationship skills – welcoming, outgoing demeanor essential
• Experience and interest in working with children
• Skilled at juggling multiple projects, setting priorities, being a self-starter, and problem-solving
• Able to be adaptable and flexible under pressure
• Excellent communication skills, both verbal and written
• Good team player who collaborates

Qualifications

• Brings a positive energy and personality to the workplace every day
• Possess a polished demeanor and conducts themselves with a high level of professionalism and integrity

Skills

• Knowledge of music and/or the music industry is preferred

Benefits

At School of Rock, we offer a comprehensive benefits package including health insurance, retirement savings plans, and paid time off.

Pay

Compensation is commensurate with experience.

Schedule

Positions are typically part-time, but may be full-time depending on the needs of the school.

LOOKING FOR A JOB THAT GIVES YOU PURPOSE?

At School of Rock, we believe music has the power to change lives. We’ve seen it firsthand across our global community - students building confidence, forming real connections, and discovering a sense of identity through our unique, performance-based approach to music education.

If you’re looking to do work that matters, you’ll find it here. Explore part time and full time roles.

By clicking 'SUBMIT' you recognize that you are applying for work with an independently owned and operated franchise of School of Rock, not School of Rock, LLC. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Wage and benefit programs can vary among franchisees.

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