Museum Associate (Part-Time/Exempt)

We need to output HTML fragment with sections only when content present. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections apply. From posting: There's description: "The Museum Associate serves as an informed and friendly ambassador..." That's about the role. So we can have

About the role

with paragraph(s) summarizing that. Responsibilities: there is a list after "Responsibilities:" with bullet points. So we need

Responsibilities

with

• each. Qualifications: there is "Qualifications:" then "Preferred qualifications:" list. Also "Position Requirements:" which could be considered Requirements. So we have both Qualifications and Requirements sections. We also have Skills? Not explicitly separate; qualifications include skills. Could combine but we can have Skills section if we extract skill-like items. But better to follow instruction: include a section only when posting has real, specific content for it. We have qualifications content, requirements content. Skills maybe not separate; we could omit Skills. Benefits, Pay, Schedule: Not mentioned except maybe schedule in Position Requirements: "Base of 12 hours per week Employee required to work Fridays and weekends Occasional work evenings". That's schedule info. So we can have Schedule section. Pay not mentioned, so omit. Benefits not mentioned, omit. We also need to include metadata like Job ID etc? Not to include. So we drop application instructions. We need to preserve all substantive information. So we need to include all duties, responsibilities, qualifications, position requirements, schedule. Let's extract. About the role paragraph: combine first two sentences: "The Museum Associate serves as an informed and friendly ambassador for the Stowe Center for Literary Activism, sharing the museum’s stories, collections, and sites with visitors of all backgrounds and ages. The Museum Associate facilitates guided tours of Stowe’s historic home and landscape, and offers engaging, participatory experiences for all visitors that highlight the Stowe Center’s mission to encourage social justice and literary activism by exploring the legacy of Harriet Beecher Stowe and all who advocate freedom then and now." Also maybe include sentence about duties: "Duties include providing general visitor services including admissions, ticketing, retail-related tasks, and sharing information by phone and email. The Museum Associate also assists with the delivery of public programs as assigned. Museum Associates deliver exceptional customer service for all visitors and as such, have the potential to impact Stowe Center revenue through admission sales, merchandise sales, and donations." That could be part of About the role or Responsibilities. But we already have Responsibilities separate; we could put that in About the role. However we need to preserve all info; we can include in About the role paragraph(s). Might be better to keep About the role as general description, and Responsibilities as specific list. Thus About the role: first paragraph(s) up to before "Duties include". Actually the description includes duties; but we can split: About the role: first two sentences. Then we could have another paragraph about duties? But we have Responsibilities for duties. However the duties sentence includes visitor services, ticketing, retail, phone/email, assisting public programs, customer service impact. Those are responsibilities. So we could include them in Responsibilities list. But the Responsibilities section already has a list; we can add those items there. Thus About the role: just the ambassador description. Now Responsibilities list: we need to combine the bullet points from "Responsibilities:" and also the duties sentence. Let's list all responsibilities from text: - Conduct accurate and informative tours that provide visitors with an understanding of Stowe’s life and wider context of 19th century America, the impact of Uncle Tom’s Cabin and her other writings, the Constellation of Black voices who influenced and inspired her, and the historical figures in Hartford who add to the story of hope and freedom. - While on tours, engage visitors in discussion and facilitate conversations which may include difficult subjects such as enslavement, race, gender, and discrimination using Stowe Center methods. - Present multiple tours a day on site. - Respond to different groups of visitors (adults, school children, families) by varying tour content and techniques as appropriate. - Assist with visitor services and frontline operations as required, including completing museum store sales, answering the front desk phone, email, and admission/ticketing questions, as well as retail related tasks. - Convey the Stowe Center’s mission, including announcing current initiatives and upcoming programs. - Provide exceptional customer service to all site guests - Assist with monitoring collections security (buildings, objects, grounds) and visitor safety, responding calmly and professionally to emergencies and promptly notifying supervisors of all incidents or unsafe conditions. - Assist with the delivery of programs as assigned. - Attend staff meetings, training, and use available Stowe resources (staff, library and collections) to continue learning and strengthening your customer service, tour, and facilitation skills. - Candidates must maintain a commitment to respectful and responsible collegial relationships. (This appears also in qualifications but it's a responsibility? We'll keep maybe in Responsibilities.) - Other responsibilities include: Help keep museum shop neat and tidy (occasional vacuuming, light cleaning and dusting). - Other ad hoc duties as assigned. Also from earlier: "Duties include providing general visitor services including admissions, ticketing, retail-related tasks, and sharing information by phone and email. The Museum Associate also assists with the delivery of public programs as assigned. Museum Associates deliver exceptional customer service for all visitors and as such, have the potential to impact Stowe Center revenue through admission sales, merchandise sales, and donations." We can incorporate those as responsibilities: providing general visitor services (admissions, ticketing, retail-related tasks, sharing info by phone/email), assisting with delivery of public programs, delivering exceptional customer service impacting revenue. But note some duplicates with above list. We'll just include unique items. Now Qualifications: "Preferred qualifications: Interest/background in history and/or literature that focuses on: women’s issues, African American history and literature, American history and literature, and/or American studies Commitment to the Stowe Center’s mission and goals Professional demeanor and appearance Enjoy working with the public, meeting new people Strong interpersonal and communication skills Excellent customer service skills, positive attitude, flexibility Useful experiences: museum education/interpretation, working with K-12 students, engaging diverse audiences, acting/performance/public speaking Ability to lift boxes and event materials (up to 30lbs) Must be able to walk/stand for an extended period of time Must be able to do public speaking" We can list as bullet points. Position Requirements: "Base of 12 hours per week Employee required to work Fridays and weekends Occasional work evenings This position is a unionized position in Local UAW2110 with dues required" We could treat as Requirements section. Also maybe include union info. Schedule: we have base hours, Fridays and weekends, occasional evenings. So Schedule section. We should not repeat job title as heading. Now produce HTML:

  About the role

  The Museum Associate serves as an informed and friendly ambassador for the Stowe Center for Literary Activism, sharing the museum’s stories, collections, and sites with visitors of all backgrounds and ages. The Museum Associate facilitates guided tours of Stowe’s historic home and landscape, and offers engaging, participatory experiences for all visitors that highlight the Stowe Center’s mission to encourage social justice and literary activism by exploring the legacy of Harriet Beecher Stowe and all who advocate freedom then and now.

  Responsibilities

  • Conduct accurate and informative tours that provide visitors with an understanding of Stowe’s life and wider context of 19th century America, the impact of Uncle Tom’s Cabin and her other writings, the Constellation of Black voices who influenced and inspired her, and the historical figures in Hartford who add to the story of hope and freedom.
  • While on tours, engage visitors in discussion and facilitate conversations which may include difficult subjects such as enslavement, race, gender, and discrimination using Stowe Center methods.
  • Present multiple tours a day on site.
  • Respond to different groups of visitors (adults, school children, families) by varying tour content and techniques as appropriate.
  • Assist with visitor services and frontline operations as required, including completing museum store sales, answering the front desk phone, email, and admission/ticketing questions, as well as retail related tasks.
  • Convey the Stowe Center’s mission, including announcing current initiatives and upcoming programs.
  • Provide exceptional customer service to all site guests.
  • Assist with monitoring collections security (buildings, objects, grounds) and visitor safety, responding calmly and professionally to emergencies and promptly notifying supervisors of all incidents or unsafe conditions.
  • Assist with the delivery of programs as assigned.
  • Attend staff meetings, training, and use available Stowe resources (staff, library and collections) to continue learning and strengthening your customer service, tour, and facilitation skills.
  • Maintain a commitment to respectful and responsible collegial relationships.
  • Help keep museum shop neat and tidy (occasional vacuuming, light cleaning and dusting).
  • Perform other ad hoc duties as assigned.
  • Provide general visitor services including admissions, ticketing, retail-related tasks, and sharing information by phone and email.
  • Assist with the delivery of public programs as assigned.
  • Deliver exceptional customer service that can impact Stowe Center revenue through admission sales, merchandise sales, and donations.

  Qualifications

  • Interest/background in history and/or literature that focuses on women’s issues, African American history and literature, American history and literature, and/or American studies.
  • Commitment to the Stowe Center’s mission and goals.
  • Professional demeanor and appearance.
  • Enjoy working with the public, meeting new people.
  • Strong interpersonal and communication skills.
  • Excellent customer service skills, positive attitude, flexibility.
  • Useful experiences: museum education/interpretation, working with K-12 students, engaging diverse audiences, acting/performance/public speaking.
  • Ability to lift boxes and event materials (up to 30 lbs).
  • Must be able to walk/stand for an extended period of time.
  • Must be able to do public speaking.

  Requirements

  • Base of 12 hours per week.
  • Required to work Fridays and weekends.
  • Occasional work evenings.
  • This is a unionized position in Local UAW2110 with dues required.

  Schedule

  • Base of 12 hours per week.
  • Required to work Fridays and weekends.
  • Occasional work evenings.
  But note we duplicated schedule info in Requirements and Schedule. We could combine: Requirements could include union info only, and Schedule separate. However the instruction: Prefer a few substantive sections over many thin ones. We could merge Requirements and Schedule into one Requirements section that includes hours, days, union. But we already have a Requirements section; we could put schedule info there and omit separate Schedule section. However we need to decide. We have both Requirements and Schedule content. The posting includes schedule info under Position Requirements. So we could treat that as Requirements (includes hours, days, union). Then we don't need separate Schedule section. The instruction: include a section ONLY when posting has real, specific content for it. We have content for Requirements (hours, days, union). So we can have Requirements section with those items. No need for separate Schedule. Thus we will have About the role, Responsibilities, Qualifications, Requirements. We must not repeat content unnecessarily. So we will put schedule info (base 12 hours per week