MURRAY'S/CLERK

About the role

Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Accomplish this by treating customers/employees fairly and ethically, promoting inclusivity, being a responsible community member, offering the right products at fair prices, and role modeling the company's core values.

Responsibilities

• Treat customers/employees in a fair and ethical manner
• Promote an inclusive work environment
• Be a responsible member of the community
• Offer the right products at the right time with fair and accurate pricing
• Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others
• Create an environment that enables customers to feel welcome, important, and appreciated
• Answer questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Offer product samples to help customers discover new items or products they inquire about
• Inform customers of cheese specials
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
• Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment
• Adequately prepare, package, label and inventory ingredients in merchandise
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Create an environment that enables customers to feel welcome, important, and appreciated
• Understand the store's layout and be able to locate products when requested by customer
• Stay current with present, future, seasonal and special ads
• Maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory
• Adhere to all food safety regulations and guidelines
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management
• Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risks, or issues and illegal activity, including: robbery, theft or fraud
• Ability to work cooperatively in high-paced and sometimes stressful environments
• Ability to manage conflict in a reasonable, non-confrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults

Requirements

• Current food handlers permit once employed
• Effective communication skills
• Basic math knowledge
• High school diploma or equivalent
• Retail experience
• Desired second language: speaking, reading and/or writing

Qualifications

• Must be able to perform the essential functions of this position with or without reasonable accommodation

Skills

• Effective communication skills
• Basic math knowledge
• Desired high school diploma or equivalent
• Retail experience
• Desired second language: speaking, reading and/or writing

Benefits

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco
• Valuable associate discounts on purchases, including food, travel, technology and so much more
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways

Pay

Not specified

Schedule

Not specified