Murex Front Office Support Engineer

Responsibilities

• Provide L1 production support for Fixed Income and FX desks within a Murex environment
• Act as the first point of contact for traders and sales teams, ensuring rapid issue resolution
• Perform desk visits and maintain strong front-office engagement
• Demonstrate ownership of incidents from identification through resolution and follow-up
• Support key Murex modules, including E-Tradepad, LiveBook and Portfolio Simulation
• Analyze and explain PnL and Risk impacts
• Monitor and troubleshoot Trade STP flows, Interfaces and integrations and Market data issues
• Utilize Datamart for reporting and investigation
• Proactively monitor system performance and alerts

Requirements

• Strong hands-on experience with Murex (MX.3) in a front-office support context
• Understanding of Fixed Income and FX products
• Experience in PnL and Risk analysis/explain
• Strong troubleshooting skills across application, data and infrastructure layers
• Working knowledge of SQL and Unix/Linux
• Familiarity with incident management and ticketing systems (ServiceNow, JIRA)
• Exposure to job scheduling tools (e.g., Tidal)

Qualifications

We are seeking a Murex Front Office Support Engineer with strong Murex expertise to support Fixed Income and FX trading activities. This is a hybrid, front-facing role requiring direct interaction with traders and sales, providing real-time support, issue resolution, and system monitoring.

Skills

Our ideal candidate will have a strong background in Murex and related technologies, excellent problem-solving skills, and the ability to work effectively in a fast-paced, high-stress environment.

Benefits

EPAM offers a comprehensive benefits package including Medical, Dental and Vision Insurance (Subsidized), Health Savings Account, Flexible Spending Accounts (Healthcare, Dependent Care, Commuter), Short-Term and Long-Term Disability (Company Provided), Life and AD&D Insurance (Company Provided), Employee Assistance Program, Unlimited access to LinkedIn learning solutions, Matched 401(k) Retirement Savings Plan, Paid Time Off, Legal Plan and Identity Theft Protection, Accident Insurance, Employee Discounts, Pet Insurance, Employee Stock Purchase Program.

Pay

The salary range for this position is $85,000 - $120,000, with individual offers based on a variety of factors including geographic location, experience, credentials, education, training; the demand for the role; and overall business and labor market considerations.

Schedule

This is a hybrid role, combining both remote and in-office work.