Municipal Client Manager

About the role

RETTEW is seeking an experienced Municipal Client Manager with a strong background in private-sector engineering consulting to serve as a trusted advisor to municipal clients while leading infrastructure and community-development projects. This role is designed for someone who has successfully managed municipal clients within a consulting environment; balancing technical project delivery, client service, financial performance, and relationship growth. You'll have the opportunity to combine engineering judgment, project leadership, and client relationships in a role where your recommendations directly influence the communities we serve. The position is hybrid‑based in Lancaster, PA, combining office and remote work with regular client interaction and project‑related travel, including attendance at evening municipal meetings, planning commissions, zoning hearings, and public meetings.

Responsibilities

• Serve as a primary engineering representative and trusted advisor for assigned municipal clients.
• Build and maintain strong relationships with municipal officials, staff, authorities, and community stakeholders.
• Manage municipal engineering and infrastructure projects from planning through completion, with responsibility for scope, schedule, budget, quality, and client expectations.
• Review subdivision, land development, infrastructure, stormwater, and other engineering submissions prepared by developers and outside consultants for compliance with municipal ordinances, standards, and applicable requirements.
• Prepare technical review letters, reports, recommendations, and engineering documentation for municipal clients.
• Advise municipal officials and staff on proposed improvements, development activities, infrastructure needs, and engineering considerations.
• Attend and present at municipal meetings, planning commissions, zoning hearings, public meetings, and other forums as required.
• Explain complex engineering issues and recommendations clearly to municipal officials, developers, consultants, and members of the public.
• Coordinate with developers, contractors, regulatory agencies, outside consultants, and RETTEW's multidisciplinary project teams.
• Support infrastructure and capital planning, including transportation, stormwater, utilities, and other community improvement initiatives.
• Identify project risks, regulatory considerations, and potential challenges and help clients develop practical solutions.
• Identify opportunities to expand RETTEW's support of existing municipal clients by connecting them with additional technical resources and services when appropriate.

Requirements

• Bachelor's degree in Civil Engineering, Environmental Engineering, or a related technical discipline, or equivalent substantial experience managing municipal engineering clients within an AEC consulting environment.
• Active Professional Engineer (PE) license in Pennsylvania, or active PE licensure in another state with the ability to obtain Pennsylvania licensure through comity.
• Significant experience within an AEC consulting environment managing municipal engineering projects and client relationships.
• Demonstrated experience serving municipalities or municipal authorities as a consulting engineer, project manager, or primary client contact.
• Significant professional experience within the AEC consulting industry,