Municipal Account Coordinator
Job Description
Aid the Government Affairs team with city service requests, illegal hauling activities reporting, and task coordination. Support the management of municipal and major accounts, including School Districts, by coordinating account setup, service adjustments, and customer inquiries. Assist in waste assessments by gathering customer needs and recommending appropriate service levels. Educate customers on proper waste disposal, recycling programs, and service guidelines. Coordinate outreach efforts related to recycling laws and compliance programs (SB 1383, AB 1826, AB 341, etc.). Provide administrative support for reporting, data entry, and compliance tracking. Perform other duties as assigned.
Required Qualifications
- High School Diploma or G.E.D. equivalent
- 2-4 years of customer service or account coordination experience, preferably in municipal or waste management services
- Strong written and oral communication skills
- Proficiency in Microsoft Office (Teams, Excel, Word, PowerPoint, Outlook)
- Customer service experience and ability to manage client interactions effectively
- Ability to engage with individuals from diverse social, cultural, and economic backgrounds
- Willingness to travel within Los Angeles City and County for site visits and outreach activities
- Ability to perform physical requirements of the position with or without reasonable accommodations
Benefits
- Competitive wages
- Comprehensive benefit package
- Medical, Dental, Vision
- 401K
- Life Insurance
- Paid Vacation and Sick Time
- Career plan
- Recognition programs
- Professional development learning
- An exceptional work environment
Pay
$27.85 - $32.45/hour
Schedule
Monday - Friday from 8:00 am - 5:00 pm
Company Information
Employment is contingent upon passing a background check and drug screening. Athens will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and any other applicable state, federal or local laws.
EEO/M/F/disability/veteran