Multimedia Manager

About the Role

Intertek, a leading provider of quality and safety solutions to many of the world’s top-recognized brands and companies, is actively seeking a Multimedia Manager to join our People Assurance team in Austin, TX / Remote. This is a fantastic opportunity to grow a versatile career in training content creation.

Intertek's People Assurance teams empower your workforce to identify and close operational gaps and mitigate risk by assuring smart actions across your organization. Intertek Alchemy provides frontline worker training solutions for processors, manufacturers, packagers, and distributors of all sizes. Intertek Catalyst inspires and engages workforces with highly creative, custom-branded, asset protection communication programs tailor-made strategic solutions designed to leverage our clients' company brand, values, and objectives to optimize the culture of their people. Intertek Wisetail provides a custom branded training and communication platform built to engage today’s workforce with a complete learning management system, giving customers the tools to grow their passionate workforce.

The Multimedia Manager is responsible for providing leadership for the end-to-end production of high-quality audio and visual media, including photography, videography, and audio production, including post-production editing, and delivery of final media assets as part of the creation of engaging training courses and supporting materials.

Responsibilities

• Supporting a team of multimedia designers to develop multimedia content for training programs.
• Conducting regular one-on-ones, performance evaluations, and professional development planning.
• Supporting a collaborative work environment that encourages innovation and accountability.
• Coordinating with Creative Leadership to ensure timely delivery of projects in alignment with departmental priorities.
• Assigning projects based on individual and team strengths, project complexity, and resource availability.
• Monitoring team workload and recommending use or contractor support when necessary.
• Act as the Art Director on projects as needed.
• Partnering with stakeholders (e.g. internal and external) and analyzing feedback (e.g. customer feedback, industry needs, business needs) to identify content development needs.
• Supporting the team in applying relevant curriculum and multimedia design frameworks to content.
• Supporting team use of SCORM and internal course authoring tools or platforms as needed.
• Promoting the exploration and integration of appropriate A.I. tools into the production workflow.
• Reviewing and approving content to ensure consistency, accuracy, and instructional integrity.
• Communicating updates, progress, and risks to stakeholders as needed.
• Other duties as assigned.

Qualifications

• 10+ years of experience in photography, video production, post-production editing, and synthetic voice-over (VO) creation, supported by a strong online portfolio showcasing visual storytelling and creative problem-solving.
• Expertise in visual design and production, with a solid understanding of design, animation, and the full content lifecycle, including pre-production, production, and post-production.
• Proficiency in industry-standard tools, including Adobe Creative Suite (Premiere Pro, Photoshop, Lightroom), with familiarity in After Effects, Microsoft Office, and Generative AI platforms.
• Hands-on experience with professional production equipment, including photography, cinematography, lighting, production workflows, and deployment of efficient creative processes and technologies.
• Strong communication and collaboration skills, with the ability to present ideas effectively, work cross-functionally, and maintain a customer-focused, quality-driven approach.
• Organized and adaptable professional with experience using digital asset and project management tools such as Dropbox and Smartsheet, combined with strong technical, administrative, and problem-solving abilities.
• Self-motivated and continuously learning, with the ability to travel up to 25%, and eligible to work remotely while residing legally in the United States.
• Experience using project tracking and management software and services (preferred).
• Familiarity with video editing software such as Adobe Premiere and After Effects, Final Cut Pro, DaVinci Resolve or other video media (preferred).
• Experience with sound design, audio effects and basic audio editing (preferred).
• Experience using Slack for cross-functional team communication (preferred).

Schedule

Typically, Monday-Friday, 8AM-5PM with some weekend work to accommodate on location shoots or attendance at meetings.

Benefits

In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.