Multi-Unit Sales Manager
Club Pilates · Manhattan Beach, CA · 3 wk ago
On-siteBusiness Development$71k–$80k/yrFull-time
Key Responsibilities
- Own and drive revenue and membership growth across 2–3 studios
- Lead, coach, and hold front desk teams accountable to daily sales activity and performance metrics
- Ensure consistent execution of the Club Pilates sales process:
- Lead response time
- Booking Intro classes
- Show rate
- Close rate
- Actively manage and follow up on leads through calls, texts, and CRM systems
- Set the standard by personally closing memberships and driving in-studio sales activity
- Track and improve key KPIs, including:
- Lead-to-book %
- Show %
- Close %
- Net membership growth
- EFT (monthly recurring revenue)
- Partner with instructors and studio teams to support client experience and retention
- Develop and execute local marketing initiatives to drive new leads and traffic
- Build and maintain B2B partnerships within the local community (corporate offices, residential buildings, wellness providers, and local businesses) to drive referrals, events, and membership growth
- Establish and nurture strategic relationships that generate consistent lead flow, including hosting offsite events, corporate wellness offerings, and cross-promotions
Qualifications
- 3+ years of multi-unit sales management experience (fitness, hospitality, or retail preferred)
- Proven track record of meeting or exceeding sales targets
- Strong leadership and team development skills
- Experience managing KPIs and using CRM systems
- Highly organized, results-oriented, and accountable
- Comfortable working evenings/weekends as needed