Multi-Specialty Account Manager - Grand Rapids / Traverse City, MI

Territory

Grand Rapids / Traverse City, MI – Multi-Specialty. Target cities are Traverse City and the northern side of Grand Rapids. Territory boundaries include the northern side of Grand Rapids, Muskegon, Ludington, Kingsley, Traverse City, Charlevoix, Big Rapids, and Standon. Candidates must live within 40 miles of territory boundaries with access to a major airport.

About the role

Lundbeck is a global biopharmaceutical company focused exclusively on brain health, with over 70 years of neuroscience experience. As an Account Manager, you will lead promotion of the psychiatry portfolio, executing sales and marketing strategies with comprehensive clinical knowledge to drive sales performance in primary care and neurology settings. The role requires expertise in business planning, selling, customer development, local market and therapeutic area knowledge, reimbursement dynamics, and pharmaceutical compliance.

Responsibilities

• Business Planning & Account Leadership – Use digital tools and data-based insights to create opportunities, develop strategy and tactics, allocate resources, monitor progress, and adjust direction to maximize sales performance.
• Selling – Deliver clear, compelling messages; probe customer needs; handle objections; close every call with a commitment to action to drive behavior change.
• Customer Development – Build and maintain productive internal and external relationships based on customer needs and organizational goals, incorporating “total office” account management where applicable.
• Local Market & Therapeutic Area Expertise – Gather and validate key market trends and dynamics, map account linkages, and apply comprehensive therapeutic knowledge to uncover and prioritize unique opportunities.
• Reimbursement – Stay informed on reimbursement dynamics; anticipate and effectively address payer access issues (IDNs, Medicare, Medicaid, Commercial) using Lundbeck resources.
• Pharmaceutical Environment/Compliance – Apply knowledge of pharmaceutical and regulatory environment, including adherence to Lundbeck policies, procedures, and FDA regulations regarding promotion of pharmaceutical and medical products.

Requirements

• Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university.
• 2–5 years pharmaceutical, biopharmaceutical, biologics, medical device sales, or related healthcare sales experience.
• Demonstrated intellectual capacity to score highly on disease and product training exams, including annual product knowledge certification.
• Self-starter with strong work ethic, tenacity, and outstanding communication skills.
• Adaptability – ability to embrace change and work collaboratively in a fast-paced team environment.
• Problem-Solving – proven analytical skills to identify solutions and overcome obstacles.
• Data Analysis – strong computer and technical skills for analyzing data to develop short- and long-term goals aligned with business objectives.
• Must live within 40 miles of territory boundaries.
• Valid driver’s license in good standing; driving is an essential duty.
• Ability to meet and comply with reasonable industry-standard credentialing requirements of healthcare providers/customer facilities.
• Ability to lift, bend, push, pull, and move items up to 25 lbs. (with or without reasonable accommodation).

Preferred qualifications

• Recent documented successful experience selling to general practitioners (GPs) and primary care centers.
• Prior experience promoting and detailing products specific to CNS/neuroscience.
• Previous experience working with alliance partners (e.g., co-promotions).

Travel

Willingness and ability to travel 30%–40% domestically to regularly meet with the customer base and internal personnel within the assigned territory, and to attend 4–8 internal/external conferences and meetings across the United States. Travel must be completed in a timely manner.

Pay

Salary range: $110,000 – $126,000 (national range; actual may vary based on geographic location, qualifications, skills, competencies, and proficiency). Eligibility for a sales incentive target of $40,500.

Benefits

• Flexible paid time off (PTO)
• Health benefits: Medical, Dental, and Vision
• Company match 401(k)
• Company car