Multi-line Senior Claims Adjuster - Water Districts Program

Role Overview

Do you have what it takes to match wits with attorneys? Can you analyze medical records, contracts, and repair estimates with confidence? Are you a skilled negotiator who thrives on complexity and challenge? If so, this opportunity may be perfect for you.

Key Responsibilities

• Manage claims from initial report through resolution following the Company’s Claims Handling Procedures.
• Investigate incidents, assess liability, and determine exposure.
• Analyze injury, damages, and coverage while preparing clear, detailed reports.
• Oversee litigation in collaboration with outside counsel, ensuring compliance with company guidelines, approving litigation plans and budgets, and participating in mediations and trials as needed.
• Evaluate settlement values and negotiate resolutions within delegated authority.
• Maintain accurate claim files and documentation, ensuring timely communication with members, attorneys, reinsurers, and internal teams.
• Collaborate with underwriting, risk control, and other departments to improve strategies and support continuous improvement.

What You Bring

• Bachelor’s degree or equivalent work experience.
• Minimum five (5) years of progressive experience handling complex multi-line claims (liability, property, and auto) with litigation oversight.
• Understanding of commercial liability and property coverages related to municipal or public entity risks.
• Active Adjuster’s License (or commitment to obtain within six months).
• Professional designation such as CPCU, AIC, or ARM strongly preferred.
• Valid driver’s license and ability to travel as needed.
• Exceptional analytical skills, communication abilities, and sound judgment.

What We Offer

• Competitive salary and comprehensive benefit package.
• Strong learning culture with ongoing development opportunities.
• Opportunities for growth and career advancement.
• Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment.
• Basic life and disability insurance.
• 401(k) plan with 6% company match.
• Approximately 11 paid holidays and volunteer time off.
• Paid parental leave.
• Access to our award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription.
• Student loan matching program.
• Employee discount program.
• An opportunity to do meaningful work and love what you do.

About Us

Tokio Marine HCC is a global industry-leading specialty insurance group, backed by the strength and stability of the Tokio Marine Group. Offering over 100 classes of specialty insurance, we empower clients to pursue opportunities confidently through our “Mind Over Risk” philosophy. More than an insurance company, we are an organization built on innovation, unity, and trust.

At our core, we are Always Advancing, driven by innovation and an entrepreneurial spirit that keeps us moving forward. Our people are Experts in Tomorrow, using curiosity and smart working to anticipate what’s next. With a culture rooted in Reaching Out, we foster genuine collaboration and support, ensuring every individual has the opportunity to succeed and make a difference.

Applying our Mind Over Risk philosophy to writing insurance allows our customers to take on opportunity with confidence. That philosophy defines our way of thinking, unites us as a team, and differentiates us from our competitors. We are much more than just an insurance company; we are a good company.

Equal Opportunity Employer

TMHCC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.