Multi-Line Representative - State Farm Agent Team Member

About the role

I opened my agency in 2011 and currently lead a close-knit team of three. Before becoming an agent, I worked for Enterprise Rent-A-Car, where I built a strong foundation in customer service, teamwork, and performance-driven environments.

I attended Fairmont State University and am a proud parent of five kids. Outside of the agency, I also own a dog kenneling and grooming business, which keeps life busy and fun.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Aid in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Requirements

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Qualifications

• Results-oriented individual with a commitment to excellence and personal achievement.
• Team player with a willingness to learn and grow.

Benefits

• Paid time off.
• Simple IRA.
• Health insurance.

Skills

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.

Pay

Competitive salary.

Schedule

Flexible schedule.

Benefits

• Extended holiday time off when team goals are met.

Skills

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance. Our office is located in Charleston, West Virginia.

State Farm Information

We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you want to make an impact, see immediate success, we could be the place for you!