Multi-Line Representative - State Farm Agent Team Member

About the role

I opened my agency in 2007 and lead a well-established team of six. Before becoming an agent, I worked with State Farm in claims, which gave me a strong foundation in understanding policies, problem-solving, and delivering excellent customer care. I attended a local university and later went on to Touro Law School, bringing a detail-oriented and thoughtful approach to how we serve our customers and support our team.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Aid in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Requirements

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Qualifications

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Skills

• Bubbly, outgoing, honest, detail-oriented, and dependable.
• Enjoy working with people and thrive in a collaborative, welcoming team environment.

Benefits

• Paid time off.
• A Simple IRA.
• Health benefits.
• Licensing reimbursement.

Schedule

Our office is open 9am- 5pm m-f and 9-12:30 sat.

Pay

Competitive salary.

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, and Business Insurance.

Our office is located in Massapequa Park.